Madison Manning
Summary
Results-driven patient Coordinator with over a year experience working in dental and multiple years in customer service. Well versed in insurance and working claims to assist providers as well as patients on accurate coverage and receiving payment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Coordinator
Florida Dental Centers
07.2023 - 10.2024
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Prepared insurance claims for submission to insurance companies.
- Reduced errors in policy documentation, meticulously reviewing and updating insurance records.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
Esthetician
Massage Luxe Spa
05.2022 - 07.2023
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Fostered friendly, warm, and exceptional customer experience.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Spa Back
The Woodhouse Day Spa Corp.
12.2021 - 12.2022
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
Private Babysitter
Michelle Davis
09.2020 - 09.2022
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.
- Maintained a clean, organized, and safe home environment for children under care.
Stylist Assistant
The Island Salon
08.2021 - 11.2021
- Promoted salon services and products to boost sales revenue and enhance overall client experience.
- Pre-booked clients for follow-up visits and promoted salon services and retail products.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Painting Apprentice
Davis Painting
04.2020 - 07.2020
- Received positive feedback from supervisors regarding work ethic and ability to follow instructions precisely.
- Developed strong attention to detail with precise application of paint to various surfaces.
- Mastered safety protocols while working at heights or with hazardous materials, reducing workplace incidents.
Education
Full Specialist Esthetics - Esthetics
Aveda Institute
Tampa, FL05-2022
High School Diploma -
Boca Ciega High School
Gulfport, FL06-2021
Skills
- detail oriented
- interpersonal communication
- experience using denticon
- Insurance Verification
- Incoming Call Reception
- Patient Services
Certification
- HIPAA Compliance
- adobe
- microsoft word
Additional Information
references
Jimmy davis - Owner Davis painting #(803-645-3901)
Kathy ulbert - Florida dental centers personal reference #(727-460-9250)
Michelle Davis -private babysitting #(727-692-2197)
Kristina Hutchins - manager Florida dental centers # (727-462-5555)
Hobbies
Growing up in Florida I loved to surf, my other hobbies include hiking and snowboarding with my family.
Timeline
Insurance Coordinator
Florida Dental Centers
07.2023 - 10.2024
Esthetician
Massage Luxe Spa
05.2022 - 07.2023
Spa Back
The Woodhouse Day Spa Corp.
12.2021 - 12.2022
Stylist Assistant
The Island Salon
08.2021 - 11.2021
Private Babysitter
Michelle Davis
09.2020 - 09.2022
Painting Apprentice
Davis Painting
04.2020 - 07.2020
Full Specialist Esthetics - Esthetics
Aveda Institute
High School Diploma -
Boca Ciega High School
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