Madison Martin
Rexburg,ID
Overview
11
11
years of professional experience
Work History
Beauty Advisor
Sally Beauty Supply
09.2023 - 07.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
KidsCare Attendant
VASA Fitness
07.2023 - 09.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Kept track of several young children at a time
- Planned activities to occupy and entertain children
- Communicated with parents to ensure their satisfaction of the care of their children
- Created accounts for new members
Youth Summer Camp Counselor
YMCA
07.2021 - 09.2021
- Provided emotional support to campers when needed, fostering a sense of belonging within the community.
- Maintained accurate records of camper attendance, incident reports, and medical information to ensure proper documentation for all activities.
- Facilitated conflict resolution among campers, promoting respect and understanding between individuals.
- Managed daily operations of the youth summer camp, ensuring smooth program delivery.
- Kept track of large groups of youth
- Set up and ran activities for the youth
- Maintained a clean and safe environment for youth and fellow counselors
Front Desk Agent
YMCA
05.2021 - 09.2021
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Maintained an organized front desk area, contributing to a welcoming environment for guests upon arrival.
- Created accounts for gym members
- Gave tours to members of the neighborhood who showed interest in the gym
- Memorized layout of gym and membership policies
- Worked with a team to ensure a positive work environment
Online Grocery Shopper
Walmart
05.2020 - 09.2020
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Prioritized tasks and projects to meet tight deadlines.
Cashier
Kneaders Bakery
05.2017 - 09.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
Character Actor
Princess Parties By Heidi
01.2014 - 07.2014
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
Education
Bachelor of Science - Marriage And Family Therapy
Brigham Young University - Idaho
Rexburg, ID04.2026
High School Diploma -
Cherokee Trail High School
Aurora, CO05.2020
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Sales expertise
- Retail experience
- Client Relationship Building
- Products knowledge
- Sales proficiency
- Customer Needs Assessment
- Relationship Building
- Merchandise Restocking
- Returns processing
Languages
Portuguese
Native or Bilingual
Timeline
Beauty Advisor
Sally Beauty Supply
09.2023 - 07.2024
KidsCare Attendant
VASA Fitness
07.2023 - 09.2023
Youth Summer Camp Counselor
YMCA
07.2021 - 09.2021
Front Desk Agent
YMCA
05.2021 - 09.2021
Online Grocery Shopper
Walmart
05.2020 - 09.2020
Cashier
Kneaders Bakery
05.2017 - 09.2019
Character Actor
Princess Parties By Heidi
01.2014 - 07.2014
Bachelor of Science - Marriage And Family Therapy
Brigham Young University - Idaho
High School Diploma -
Cherokee Trail High School