Madison Martin

Greet guests with check-in, check-out, and reservation requests.

Perform night audit procedures, including balancing daily transactions, printing out paperwork, and preparing financial reports.

Handling guest inquiries, room assignments, and reservations both in person and over the phone.

Respond to guest concerns, providing solutions to enhance guest satisfaction.

Oversee property security during overnight hours

Opening and closing the store, handling cash, and ensure company policies were followed.

Resolving complaints and processing transactions.

Stocking and merchandising the store.