Summary
Overview
Work History
Education
Skills
Timeline
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Madison Matthews

Inver Grove Heights,MN

Summary

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex projects and accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

9
9
years of professional experience

Work History

Account Manager

Storylink Creative
Maple Grove, MN
01.2024 - Current
  • Manage a portfolio of national experiential marketing and tradeshow clients as primary point of contact.
  • Lead custom exhibit programs from concept through onsite execution, managing budgets exceeding $850,000.
  • Develop strategic account growth plans to expand client engagement, event participation, and brand visibility.
  • Collaborate with creative, production, logistics, and fabrication teams to deliver high-quality exhibit experiences.
  • Build project estimates, scopes of work, timelines, and resource plans while maintaining profitability.
  • Lead client meetings and present strategic recommendations to strengthen long-term partnerships.
  • Support onsite installation and live event execution across national trade shows.
  • Clients Supported: Ecolab, Core-Mark, Trilliant, Reduce, Four Seasons, Roma, Dessert Holdings, Sonesta International Hotels

Manager / Bartender / Server

Cowboy Jacks
Apple Valley, MN
01.2019 - 01.2026
  • Managed daily operations in a high-volume hospitality environment.
  • Trained and mentored new employees to improve team performance and efficiency.
  • Ranked among top performers in sales and customer service.
  • Developed strong leadership, communication, and conflict resolution skills.

Logistics Coordinator

BB Exteriors, LLC
01.2020 - 01.2021
  • Coordinated project schedules, contracts, budgets, and vendor communications.
  • Prepared operational reports, bid documents, and financial tracking materials.
  • Managed invoicing and supported multiple concurrent construction projects.

Student Assistant – Vascular Surgery Department

University of Minnesota
01.2017 - 01.2019
  • Managed administrative documentation, meeting minutes, and departmental communications.
  • Maintained database records and organized office logistics and supply inventory.

Education

B.A. - Strategic Communications (Advertising & Public Relations)

University of Minnesota – Twin Cities
Minneapolis, MN
01-2022

Skills

  • Account and Client Relationship Management
  • Experiential Marketing
  • Trade Show & Event Marketing
  • Project Management
  • Account Growth Strategy
  • Scope Development
  • Presentation Development
  • Creative Briefing
  • Microsoft Office Suite
  • Google Workspace
  • NetSuite

Timeline

Account Manager

Storylink Creative
01.2024 - Current

Logistics Coordinator

BB Exteriors, LLC
01.2020 - 01.2021

Manager / Bartender / Server

Cowboy Jacks
01.2019 - 01.2026

Student Assistant – Vascular Surgery Department

University of Minnesota
01.2017 - 01.2019

B.A. - Strategic Communications (Advertising & Public Relations)

University of Minnesota – Twin Cities