Madison May
Myrtle Beach,SC
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Gulfstream Cafe
01.2024 - Current
- Took orders from customers accurately and in a timely, manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Provided exceptional service to a high volume of daily customers.
Server
Mariola Italian
05.2023 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Restaurant Hostess
City Square Steakhouse
12.2020 - 04.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered the telephone to provide dining information and take reservations.
Education
High School Diploma -
Norwayne
05-2022
Skills
- Effective Task Management
- Beverage preparation
- Experienced In Upselling Techniques
- Positive and professional
- Customer Interaction
- Strong work ethic
- Exceptional customer service
Timeline
Server
Gulfstream Cafe
01.2024 - Current
Server
Mariola Italian
05.2023 - 11.2023
Restaurant Hostess
City Square Steakhouse
12.2020 - 04.2023
High School Diploma -
Norwayne
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