Madison Mayes
Hurst,TX
Summary
Proactive and goal-oriented professional with excellent problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician Trainee
Walgreen's Pharmacy
10.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Warehouse Picker
Amazon
07.2023 - 10.2023
- Collaborated with team members to achieve daily pick and pack goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained clean and safe work environment.
- Used scanners to quickly locate and track items in warehouse.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Barista
Dunkin' Donuts
03.2022 - 05.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
LD Bell High School
Hurst, TX05-2023
Skills
- Team Collaboration
- Excellent math skills
- FDA and HIPAA compliance
- Appointment Scheduling
- Customer Service
- Database Maintenance
- Data Entry
Timeline
Pharmacy Technician Trainee
Walgreen's Pharmacy
10.2023 - Current
Warehouse Picker
Amazon
07.2023 - 10.2023
Barista
Dunkin' Donuts
03.2022 - 05.2023
High School Diploma -
LD Bell High School
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