Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Mayhew

Stillwater

Summary

Proactive professional with experience in customer service and teamwork. Known for strong attention to detail and problem-solving skills, dedicated to creating positive member experiences and supporting community engagement initiatives.

Overview

3
3
years of professional experience

Work History

Member Service Representative

Planet Fitness
Stillwater
09.2024 - Current
  • Processed membership applications and maintained accurate member records.
  • Assisted members with inquiries and provided information about gym services.
  • Addressed member concerns promptly, ensuring a positive gym experience.
  • Educated members on proper equipment usage and fitness protocols.
  • Conducted facility tours for potential members, showcasing equipment and amenities.
  • Supported promotional events to enhance member engagement and community involvement.
  • Collaborated with team members to maintain cleanliness and organization of the gym.

Line Cook

Wingstop
San Antonio
07.2023 - 05.2024
  • Prepared menu items following Wingstop recipes and standards to maintain consistency.
  • Monitored food safety practices during preparation and storage to uphold quality standards.
  • Collaborated with team members to guarantee timely service and customer satisfaction.
  • Ensured cleanliness and organization of kitchen workstations to enhance efficiency.
  • Assisted in inventory management by restocking supplies.

Education

Bachelor of Science - Psychology

Oklahoma State University
Stillwater, OK
05-2029

High School Diploma -

Smithson Valley High School
San Antonio, TX
05-2024

Skills

  • Customer service
  • Customer engagement
  • Customer retention
  • Service operations
  • Inventory management
  • Time management
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Team coordination
  • Effective communication
  • Professional attitude

Timeline

Member Service Representative

Planet Fitness
09.2024 - Current

Line Cook

Wingstop
07.2023 - 05.2024

Bachelor of Science - Psychology

Oklahoma State University

High School Diploma -

Smithson Valley High School
Madison Mayhew