Madison McCoy
Key West,FL
Summary
Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with patients. Proficient in preparing and maintaining detailed treatment records and reports. Skilled in developing and maintaining therapeutic relationships and helping patients progress toward planned outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Coordinator
Wellpath
10.2024 - Current
- Oversees mental health services in the facility by providing clinical and administrative supervision and direction to the mental health staff.
- Provides mental health services to the inmate patients in the facility and offer consultation to the facility personnel.
- Ensures that quality mental health care is provided to both staff and inmate patients.
- Plan, supervise, and manage clinical services provided by mental health staff and allocate resources to meet institutional needs.
- Provide clinical and administration supervision and direction to mental health staff, including staff disciplinary counseling and performance evaluations.
- Provide mental health services to inmates in the facility and consult with facility personnel as needed.
- Coordinate with facility administrative staff and maintain confidentiality of inmate information.
- Develop and implement corrective steps necessary to ensure the provision of quality mental health care and notify supervisory personnel of significant clinical or administrative concerns.
Mental Health Professional
Wellpath
05.2021 - 10.2024
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Managed crisis situations effectively, deescalating potentially dangerous behavior and ensuring the safety of all involved parties.
- Improved patient outcomes by developing and implementing comprehensive mental health treatment plans.
- Provided clients with recommendations to community resources.
- Collaborated with interdisciplinary teams to create holistic care plans for patients, addressing both mental and physical health needs.
- Observed and monitored client behavior and responses to treatment.
- Documented psychiatric services and responses to treatment in patient case files.
Associate Manager
Lilly Pulitzer
11.2020 - 05.2021
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Completed daily paperwork and computer entry of sales data as established by management.
Key Holder
Lilly Pulitzer
01.2018 - 11.2020
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Performed as integral staff member in streamlining opening and closing procedures.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Prepared merchandise for distribution and placement across sales floor by creating floor designs and tagging product.
Mental Health Counseling Intern
Family Promise Of South Palm Beach County
01.2019 - 05.2020
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Adlerian Therapy.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Ran individual therapy and family therapy sessions for all ages.
- Worked collaboratively with other mental health professionals to
provide consistent care and minimize diversion.
Office Assistant
Psych Pointe Of Florida
04.2016 - 12.2016
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
- Processed payments and documented account changes for financial accuracy and transparency.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Education
Master of Arts - Clinical Mental Health Counseling
Florida Atlantic University
Boca Raton, FL05.2020
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2017
Skills
- Clinical interventions
- Mental health evaluations
- Case documentation
- Biopsychosocial assessments
- Confidential records
- Treatment Planning
- Suicide Prevention
- Crisis Intervention
- Psychotropic medications knowledge
Certification
- LMHC - Licensed Mental Health Counselor
- NCC - National Certified Counselor
Accomplishments
- Employee of the quarter at Wellpath in 2022
Affiliations
- Chi Sigma Iota - National Honor Society for Mental Health Counselors
- Phi Kappa Phi - National Honor Society
- Mental Health Counselor’s Association of Palm Beach County
Timeline
Mental Health Coordinator
Wellpath
10.2024 - Current
Mental Health Professional
Wellpath
05.2021 - 10.2024
Associate Manager
Lilly Pulitzer
11.2020 - 05.2021
Mental Health Counseling Intern
Family Promise Of South Palm Beach County
01.2019 - 05.2020
Key Holder
Lilly Pulitzer
01.2018 - 11.2020
Office Assistant
Psych Pointe Of Florida
04.2016 - 12.2016
Master of Arts - Clinical Mental Health Counseling
Florida Atlantic University
Bachelor of Science - Psychology
University of Central Florida
Similar Profiles
Rebecca SmithRebecca Smith
Nursing Supervisor at WellpathNursing Supervisor at Wellpath
Ariége "Arie" AristilAriége "Arie" Aristil
Substance Use Disorder Counselor at MASAC at WellpathSubstance Use Disorder Counselor at MASAC at Wellpath
Tamara WeldonTamara Weldon
Registered Nurse at WellpathRegistered Nurse at Wellpath
Jamiqua BrownJamiqua Brown
Mental Health Technician at WellpathMental Health Technician at Wellpath
Jennifer ChandlerJennifer Chandler
Licensed Real Estate Agent/Broker Associate at Preferred PropertiesLicensed Real Estate Agent/Broker Associate at Preferred Properties