Madison Mcknzie
San Angelo,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
14
14
years of professional experience
2024
2024
years of post-secondary education
Work History
Assistant Manager
McKenzie’s Barbeque
Huntsville, Texas
12.2011 - Current
- Trained new staff on operational procedures and customer service protocols.
- Led team meetings to discuss performance metrics and operational improvements.
- Collaborated with kitchen staff to streamline food preparation processes.
- Evaluated employee performance and provided constructive feedback for improvement.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Coordinated special events and promotions to enhance customer engagement.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
Education
Madisonville High School
Madisonville, TXSkills
- Staff training
- Customer service
- Performance evaluation
- Event coordination
- Cash handling
- Employee training
Timeline
Assistant Manager
McKenzie’s Barbeque
12.2011 - Current
Madisonville High School