Madison McMillian
Kansas City,MO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Skyline Downtown Salon
Hair Stylist
07.2020 - Current
- Attracted customers and generated sales using promotional materials.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Recorded notes for future reference about customer preferences and services delivered.
Petland
Puppy Counsler
05.2017 - 06.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Certificate of Dental Assisting - Dental Assisting
Concorde Career College
Kansas City, MO05.2024
Certificate -
House of Heavilin Beauty College - Blue Springs
Blue Springs, MO01.2020
High School Diploma -
Odessa High School
Odessa, MO05.2016
Skills
- Sales Management
- Product Merchandising
- Direct Sales
- Customer Service
- Guest Engagement
- Point of Sale Operation
Timeline
Skyline Downtown Salon
Hair Stylist
07.2020 - Current
Petland
Puppy Counsler
05.2017 - 06.2020
Certificate of Dental Assisting - Dental Assisting
Concorde Career College
Certificate -
House of Heavilin Beauty College - Blue Springs
High School Diploma -
Odessa High School
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