Madison Mcmurrey
Pell City,AL
Summary
Compassionate front desk receptionist known for exceptional customer service and attention to detail. Experienced in managing appointments and assisting medical staff, ready to enhance patient interactions and office operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Pell City Internal And Family Medicine
Pell City, Alabama
07.2025 - Current
- Greeted patients warmly, enhancing their experience and managing front desk operations efficiently.
- Answered phone calls and addressed patient inquiries promptly, ensuring clear communication and support.
- Scheduled appointments using electronic health record systems accurately.
- Collected patient information and verified insurance details carefully.
- Created a positive first impression for customers upon arrival. and made them feel welcome.
- Assisted medical staff by preparing patient charts for appointments.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
Pharmacy Clerk
Mainstreet drugs
Pell City, Alabama
01.2025 - 07.2025
- Processed prescription orders for customers accurately and efficiently.
- Operated pharmacy management software for prescription tracking and updates.
- Assisted pharmacists in managing inventory and restocking medications.
- Educated customers on medication usage and safety precautions effectively.
- Handled customer inquiries and provided information about products and services.
- Collaborated with team members to ensure optimal customer service delivery.
- Managed cash register transactions and processed payments promptly.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
Education
High School Diploma -
Ragland High School
Ragland, AL05-2024
Associate of Science - Nursing
Gadsden State Community College
Gadsden, AL07-2026
Skills
- Electronic health records
- Patient scheduling
- Scheduling appointments
- Payment processing
- Patient care
- Customer support
- Attention to detail
- Stock organization
- Medical terminology
Timeline
Front Desk Receptionist
Pell City Internal And Family Medicine
07.2025 - Current
Pharmacy Clerk
Mainstreet drugs
01.2025 - 07.2025
High School Diploma -
Ragland High School
Associate of Science - Nursing
Gadsden State Community College