Madison Miller
Conroe,TX
Summary
Driven and accomplished business professional with over three years of experience in the areas of talent acquisition, management, training, and supervision. Forward thinking leader committed to ongoing learning and professional development as a means to drive continuous improvements that positively impact personnel, productivity, and performance.
Overview
7
7
years of professional experience
Work History
Front Office Supervisor
Blue Fish Pediatrics
09.2019 - 02.2023
- Integrated new front office staff into a dynamic working environment by identifying learning needs and conducting comprehensive training that resulted in improved confidence and competency in carrying out assigned task.
- Set priorities and problem-solved all front office issues to maintain rapport with customers and managers.
- Executed marketing campaigns for the launch of a new office driving an increase in volume by 200 new patients
- Established great professional relationships with multiple near by companies and hospitals for patient referral needs.
Assistant Teacher
Primrose Schools
10.2018 - 09.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with lead teacher to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Customer Service Representative
FINS Swim School
06.2016 - 10.2018
- Constructed spreadsheets to upload data which tracked company growth, waitlist, etc,.
- Coordinated multiple employee schedules to ensure quality swim instruction and customer service.
- Handled customer calls regarding potential new clients, complaints, scheduling and billing questions.
Education
High School Diploma -
Conroe High School
Conroe, TX2016
Skills
- Highly Organized
- Positive Attitude
- Interpersonal Skills
- Staff Training
- Front Office Management
- Event Planning
Timeline
Front Office Supervisor
Blue Fish Pediatrics
09.2019 - 02.2023
Assistant Teacher
Primrose Schools
10.2018 - 09.2019
Customer Service Representative
FINS Swim School
06.2016 - 10.2018
High School Diploma -
Conroe High School
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