Madison Miller
Kingsport
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Waitress
Stir Fry
08.2019 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Hostess, Waitress and Barender
Macado's Restaurant
05.2017 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Associate of Science -
Northeast Community College
Blountville, TNAssociate of Science - Science Education
Northeast Community College
Blountville, TN05.2019
High School Diploma -
Volunteer High School
Church Hill, TN05.2015
Skills
- Customer Service
- Order Accuracy
- Guest Relations Management
- Safe Food Handling
Timeline
Waitress
Stir Fry
08.2019 - Current
Hostess, Waitress and Barender
Macado's Restaurant
05.2017 - 01.2020
Associate of Science -
Northeast Community College
Associate of Science - Science Education
Northeast Community College
High School Diploma -
Volunteer High School
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