Madison Miller
Woodbury,MN
Summary
Dynamic hospitality professional with a proven track record in upscale bar environments, recognized for leading teams to deliver exceptional service while upholding the highest standards of cleanliness and safety. Strong communication and problem-solving skills foster a positive atmosphere for both staff and patrons. Eager to transition back into hands-on roles in serving and bartending, bringing extensive management experience to enhance guest experiences. Passionate about creating memorable moments through attentive service and expert mixology.
Overview
7
7
years of professional experience
Work History
Bar Manager/ Events Coordinator
Tamarack Taproom
Woodbury, MN
10.2025 - Current
- Manage a 72-tap rotating beer program while maintaining liquor costs around 18%
- Running weekly cocktail specials
- Develop and launch seasonal cocktail menus twice per year
- Maintain POS systems (Toast) and update menus to reflect inventory changes
- Plan and execute recurring themed events, driving customer traffic and engagement
- Oversaw daily bar operations, ensuring efficient service and customer satisfaction.
- Developed and implemented training programs for staff on beverage preparation and customer engagement.
- Managed inventory levels, reducing waste through effective stock control measures.
- Collaborated with vendors to source high-quality ingredients and maintain competitive pricing.
- Led bar team in maintaining compliance with health and safety regulations, fostering a safe environment.
- Fostered a positive team culture through mentorship and regular feedback sessions, improving staff retention rates.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Work consistently with Canva to make flyers/ posters for specials and events
Server/Bartender, Cashier, Expo, Heart of House Team Member, Certified Trainer, Shift Manager, Hospitality Manager, Service Manager, Kitchen Manager, Assistant General Manager
Buffalo Wild Wings
Pueblo, CO
02.2020 - 10.2025
- Run effective zone management (figure eights) throughout the shift.
- Maintain consistent labor under our allotted ideal hours
- Make team member schedules that follow our labor hour pars
- Looking at our P&L and seeing where we can improve our numbers
- Entering invoices every week
- Doing inventory every Sunday and ensuring we hit our Quarterly A.V.T numbers
- Finding strategies to improve OSAT score
- Ensuring every staff member is performing their jobs efficiently, and helping out during the rush
- Staying knowledgeable on sports schedules so we can be better prepared
- Ensuring guests are satisfied and want to return.
- Interviewing and hiring new staff members
- Doing a proper and complete orientation
- Ordering team member uniforms
- Ordering on Parts Town, Staples, Wasserstrom, Upperlakes, and DTS (change order). Ensuring we are only ordering what is necessary and we are not exceeding our budget
- Ensuring the team is following food safety guidelines
- Ensuring all equipment is up to par and putting in service tickets when needed.
- Ensuring our team members are happy, and having fun while they are here
Hostess/Server
Thunder Zone Pizza Taphouse
Pueblo, CO
08.2019 - 05.2020
- Stayed knowledgeable on all promotions and drink specials, and promoted them to guests throughout the shift
- Greeted and seated guests, ensuring optimal dining experience and efficient table turnover.
- Managed reservation system, coordinating seating arrangements to maximize capacity during peak hours.
- Trained new staff on customer service protocols and restaurant procedures to maintain consistent service quality.
- Collaborated with kitchen staff to communicate special requests, enhancing customer satisfaction through personalized service.
- Implemented operational improvements that streamlined front-of-house processes, enhancing team efficiency during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess
Joe’s Crab Shack
Cedar Hill, TX
03.2019 - 08.2019
- Stayed knowledgeable on all promotions and drink specials and promoted them to guests throughout the shift.
- Provided exceptional customer service by greeting guests and managing reservations effectively.
- Managed guest seating arrangements to optimize flow and reduce wait times.
- Maintained proper cleanliness throughout the shift by bussing every dirty table, doing proper touch-ups in the bathrooms every hour, and periodically sanitizing our menus and dishes.
- Expedited and ran food, and prepared all take-out orders.
- Trained new employees
Education
High school diploma -
Newman International Academy
Cedar Hill05-2019
Associate degree - undefined
Cedar Valley Community College
05-2019
Skills
- Serve Safe Alcohol and Food Certified
- Cash handling
- Communication skills
- Customer service
- Quick problem-solving
- Team leadership
- Attention to detail
- Interpersonal skills
- Organization
- Time management
- Inventory management
- Staff scheduling
- Guest interaction
- Outgoing personality
- Patience
- Longevity
- Quick Learner
- Mixologist
- Creativity in marketing
- Proficient in Aloha POS System and enterprise, Altametrics, Workday, Smart Bar, Backbar, Toast, Hotschedules, Canva, and Microsoft Xcel
- Problem-solving
- Staff training
- Responsible alcohol service
- Open Availability
Awards
Sportsmanship 2021, Fun 2021, Hustle 2022, Spontaneity 2023
Timeline
Bar Manager/ Events Coordinator
Tamarack Taproom
10.2025 - Current
Server/Bartender, Cashier, Expo, Heart of House Team Member, Certified Trainer, Shift Manager, Hospitality Manager, Service Manager, Kitchen Manager, Assistant General Manager
Buffalo Wild Wings
02.2020 - 10.2025
Hostess/Server
Thunder Zone Pizza Taphouse
08.2019 - 05.2020
Hostess
Joe’s Crab Shack
03.2019 - 08.2019
Associate degree - undefined
Cedar Valley Community College
High school diploma -
Newman International Academy