Madison Misak
Wayland
Summary
Dynamic and dedicated professional with a proven track record at Handsome Hounds Grooming, The Sassy Olive and Logan’s Roadhouse - excelling in client communication and customer service excellence. Skilled in managing challenging situations with patience, I foster strong relationships and ensure an stress-free experience in any line of work. I’m committed to continuous learning and enhancing service quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dog Groomer
Handsome Hounds Grooming
11.2020 - 04.2025
- Bathed, dried, and groomed dogs using appropriate techniques and equipment.
- Learned to identify different dog breeds and their specific grooming needs.
- Engaged with pet owners to understand grooming preferences and concerns.
- Maintained cleanliness of grooming station to ensure a safe environment for pets.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Sales Associate
The Sassy Olive
09.2018 - 01.2019
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to display merchandise attractively and maintain store organization.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Logan’s Roadhouse
02.2016 - 10.2018
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Wayland Union Highschool
Wayland, MI05.2018
Skills
- Client communication
- Customer relationship building
- Cash handling accuracy
- Team collaboration skills
- Order taking efficiency
- Time management skills
- Customer service excellence
- Patience and empathy
- Customer service
- Continuous learning attitude
Certification
Paragons School of Dog Grooming 600 hour Pet Stylist Program completion
Timeline
Dog Groomer
Handsome Hounds Grooming
11.2020 - 04.2025
Sales Associate
The Sassy Olive
09.2018 - 01.2019
Server
Logan’s Roadhouse
02.2016 - 10.2018
High School Diploma -
Wayland Union Highschool