Madison Mitchell
New Hope,AL
Summary
Dynamic Team Leader at Chick-fil-A with a proven track record in staff training and performance improvement. Skilled in problem-solving and relationship building, I effectively motivate teams to maintain high service standards while ensuring safety and efficiency. Committed to fostering a positive work environment and enhancing employee capabilities through coaching and mentoring.
Overview
3
3
years of professional experience
Work History
Team Leader
Chick-fil-A
Owens Cross Roads, AL
06.2022 - Current
Provided shift coverage during staff shortages.
Maintained efficient workflow during shift.
Assist manager with shifts and employees, taking over as manager as needed.
Training new hires.
Interacting with guests with a helpful, positive attitude.
I direct employees in position changes, helping them effectively do their jobs.
I'm patient with new hires, and with others needing a little extra help.
Education
High School Diploma -
Penn Foster
Homeschooled Online05.2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Coaching and mentoring
- Documentation and reporting
- Performance improvement
- Mentoring
- Safety
- Relationship building
- Staff education and training
- Creativity
Timeline
Team Leader
Chick-fil-A
06.2022 - Current
High School Diploma -
Penn Foster