Madison Molitor
Boise,ID
Summary
Dynamic professional with a proven track record, excelling in compassionate communication and safety compliance. Enhanced outcomes through quality improvement initiatives and effective record management. Skilled in problem-solving and community engagement, fostering a supportive environment for patients with diverse needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Primary Health Medical Group
Boise, ID
02.2025 - Current
- Assisted physicians in performing minor surgical procedures, providing needed support during critical moments.
- Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.
- Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.
- Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
- Contributed to a safer work environment by identifying potential hazards and proposing corrective actions.
- Strengthened clinical skills by attending professional development workshops, conferences, and online courses.
- Participated in quality improvement initiatives aimed at enhancing patient outcomes across all departments.
- Provided emotional support to distressed patients, helping them cope with their illnesses or injuries.
Certified Medical Assistant
St. Alphonsus - Advanced Heart Failure
Boise, ID
03.2023 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Taught patients about medications, procedures, and care plan instructions.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Taught skills at educational events hosted by the hospital
Certified Medical Assistant
Integris Baptist Medical Center - General Surgery
Oklahoma City, OK
01.2022 - 02.2023
- Contributed as a pivotal member of an interdisciplinary healthcare team by supplying support and assistance to 10+ physicians and advanced practice providers to guarantee seamless office operations and patient care
- Devised and implemented a quality assurance and expiration control program to guarantee compliance with OSHA, HIPPA and CLIA regulations, resulting in a 20% increase on the annual safety survey
- Managed multiple complex schedules
- Managed all follow-up education and coordinated care with local community resources
Brand Ambassador
Dillard's
Oklahoma City, OK
07.2019 - 12.2021
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Campaign Volunteer Coordinator
Oklahoma State Rep. Jacob Rosecrants
Norman, OK
01.2018 - 11.2020
- Monitored progress towards established goals using quantitative metrics, guiding strategic adjustments as needed throughout the campaign cycle.
- Enhanced campaign outreach by coordinating and managing diverse teams of volunteers.
- Participated actively in planning sessions to provide insight into potential areas where volunteers could make significant impacts on overall objectives.
- Oversaw effective communication channels between volunteers and campaign staff, promoting a cohesive team environment.
- Streamlined volunteer training processes, resulting in increased efficiency and productivity.
Education
Associate of Arts - Political Science
College of Western Idaho
Nampa, ID05-2025
Medical Assistance
MEDNOC Health Training College
Oklahoma City, OK01-2022
Skills
- Servant Leadership
- Compassionate Communication
- Community Engagement
- Adult Education
- Proficient in Microsoft Suite, Google Workplace and Adobe Products
- Problem-solving
- Safety compliance
Certification
- CCMA - Certified Clinical Medical Assistant
- CMAA - Certified Clinical Administrative Assistant
- BLS - Basic Life Support
Timeline
Certified Medical Assistant
Primary Health Medical Group
02.2025 - Current
Certified Medical Assistant
St. Alphonsus - Advanced Heart Failure
03.2023 - 12.2024
Certified Medical Assistant
Integris Baptist Medical Center - General Surgery
01.2022 - 02.2023
Brand Ambassador
Dillard's
07.2019 - 12.2021
Campaign Volunteer Coordinator
Oklahoma State Rep. Jacob Rosecrants
01.2018 - 11.2020
Associate of Arts - Political Science
College of Western Idaho
Medical Assistance
MEDNOC Health Training College