Madison Moore
Westerville,OH
Summary
Detail-oriented and highly organized Closing Coordinator with 3 years of experience in the real estate and construction industries. Skilled in managing the end-to-end closing process for homebuyers, ensuring seamless coordination between clients, real estate agents, and financial institutions. Adept at handling contracts, documentation, scheduling, and communication, while maintaining a strong focus on customer satisfaction and regulatory compliance. Known for problem-solving abilities, attention to detail, and a proactive approach to managing multiple tasks in a fast-paced environment. Committed to providing excellent service and facilitating smooth, timely closings for MI Homes clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Closing Coordinator
MI Homes
02.2023 - Current
- Improved customer satisfaction by providing timely updates on the status of closings and addressing any concerns or questions promptly.
- Collaborated with escrow officers to ensure a smooth closing process, proactively addressing potential roadblocks.
- Supported company growth initiatives by assisting in training new team members on best practices for successful closings.
- Assisted in reducing potential delays by identifying and resolving issues prior to closing appointments.
- Streamlined the closing process for clients by coordinating with multiple parties, including lenders, attorneys, and real estate agents.
- Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
Escrow Closer
MI Homes
01.2022 - 02.2023
- Prepared accurate settlement statements reflecting the financial details of each transaction for final approval by all parties involved.
- Streamlined escrow closing processes by implementing efficient document management and communication strategies.
- Expedited urgent transactions by prioritizing tasks effectively and coordinating closely with all relevant stakeholders.
- Collaborated cross-functionally with internal teams such as finance, legal, and sales departments for seamless transaction coordination from start to finish.
- Provided top-notch support to real estate professionals, fostering strong professional relationships and earning a reputation for excellence in escrow closing services.
Education
Bachelor of Science - Psychology
The University of Findlay
Findlay, OH05-2021
Associate of Science - Business Administration
The University of Findlay
Findlay, OH05-2021
Associate of Science - Human Resources Management
The University of Findlay
Findlay, OH05-2021
Skills
- Title processing
- Document coordination
- Lender relations
- Issue investigations
- Closing schedules
- Closing coordination
- Building rapport
- Loan closing documentation
- Title document preparation
- Problem-solving abilities
- Multitasking Abilities
- Critical Thinking
Certification
- Notary Public License - Ohio Secretary of State
Timeline
Closing Coordinator
MI Homes
02.2023 - Current
Escrow Closer
MI Homes
01.2022 - 02.2023
- Notary Public License - Ohio Secretary of State
Bachelor of Science - Psychology
The University of Findlay
Associate of Science - Business Administration
The University of Findlay
Associate of Science - Human Resources Management
The University of Findlay
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