Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Moore-Rushing

Olmsted,IL

Summary

Attentive hospitality and retail professional with strong customer service, cash handling, and phone etiquette skills. Known for dedication, reliability, and creating a warm, professional guest experience.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Holiday Inn Express Hotel Suites
Cape Girardeau, Missouri
07.2025 - Current
  • Welcomed all visiting guests upon entry
  • Checked in guests
  • Answered and directed all phone calls to ensure efficient communication
  • Managed reservations to optimize guest experience and accommodation
  • Provided a warm and professional attitude
  • Coordinated guest mail delivery and inquiries to enhance guest satisfaction
  • Handled all cash payments thoroughly
  • Oversaw the operations in the miniature snack store

Waitress

Applebee's Neighborhood Bar & Grill
Cape Girardeau, Missouri
04.2026 - 05.2026
  • Greeted guest with a warm welcome and provide menus once seated
  • Took drink and food orders
  • Delivered food and drinks promptly to enhance dining experience
  • Monitored tables and ongoing orders to ensure guest satisfaction
  • Communicated with line cooks for proper preparation
  • Cleared used dishes during and after meals to maintain cleanliness and efficiency
  • Cleaned and organized designated section
  • Handled bill transactions when table was ready

Sales Associate

Journeys Shoe Store
Paducah, Kentucky
07.2024 - 07.2025
  • Assisted customers in selecting and purchasing merchandise
  • Maintained organized and stocked merchandise displays
  • Kept a positive attitude when selling merchandise
  • Provided information to the best of one’s ability when questions arise
  • Balanced cash register and ensured accurate financial reporting
  • Sorted and organized merchandise in the back room for easy access
  • Prepared and packaged orders for shipment to other store locations

Cashier

Dairy Queen
Anna, Illinois
02.2023 - 07.2024
  • Served customers at the drive-thru window with speed and accuracy
  • Prepared customer orders accurately and efficiently
  • Provided great service to all customers with a positive attitude
  • Bagged and delivered food items to customers
  • Prepared specific food items in a timely manner
  • Kept every food item or topping filled for maximum efficiency
  • Maintained cleanliness and organization of work area

Education

Associate of Arts - Psychology

Shawnee Community College
Ullin, IL
05-2026

High School Diploma -

Century High School
Ullin, IL
05-2025

Skills

  • Reservation management
  • Customer service
  • Guest relations
  • Financial transactions
  • Phone etiquette
  • Multitasking and organization
  • Conflict resolution
  • Scheduling
  • Initiative-taking

Timeline

Waitress

Applebee's Neighborhood Bar & Grill
04.2026 - 05.2026

Front Desk Receptionist

Holiday Inn Express Hotel Suites
07.2025 - Current

Sales Associate

Journeys Shoe Store
07.2024 - 07.2025

Cashier

Dairy Queen
02.2023 - 07.2024

Associate of Arts - Psychology

Shawnee Community College

High School Diploma -

Century High School
Madison Moore-Rushing