Attentive hospitality and retail professional with strong customer service, cash handling, and phone etiquette skills. Known for dedication, reliability, and creating a warm, professional guest experience.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn Express Hotel Suites
Cape Girardeau, Missouri
07.2025 - Current
Welcomed all visiting guests upon entry
Checked in guests
Answered and directed all phone calls to ensure efficient communication
Managed reservations to optimize guest experience and accommodation
Provided a warm and professional attitude
Coordinated guest mail delivery and inquiries to enhance guest satisfaction
Handled all cash payments thoroughly
Oversaw the operations in the miniature snack store
Waitress
Applebee's Neighborhood Bar & Grill
Cape Girardeau, Missouri
04.2026 - 05.2026
Greeted guest with a warm welcome and provide menus once seated
Took drink and food orders
Delivered food and drinks promptly to enhance dining experience
Monitored tables and ongoing orders to ensure guest satisfaction
Communicated with line cooks for proper preparation
Cleared used dishes during and after meals to maintain cleanliness and efficiency
Cleaned and organized designated section
Handled bill transactions when table was ready
Sales Associate
Journeys Shoe Store
Paducah, Kentucky
07.2024 - 07.2025
Assisted customers in selecting and purchasing merchandise
Maintained organized and stocked merchandise displays
Kept a positive attitude when selling merchandise
Provided information to the best of one’s ability when questions arise
Balanced cash register and ensured accurate financial reporting
Sorted and organized merchandise in the back room for easy access
Prepared and packaged orders for shipment to other store locations
Cashier
Dairy Queen
Anna, Illinois
02.2023 - 07.2024
Served customers at the drive-thru window with speed and accuracy
Prepared customer orders accurately and efficiently
Provided great service to all customers with a positive attitude
Bagged and delivered food items to customers
Prepared specific food items in a timely manner
Kept every food item or topping filled for maximum efficiency
Maintained cleanliness and organization of work area