Open To Work
Janet Ingram
Super 8 By Wyndham
Crossville,AL
Work Preference
Job Search Status:
Open to work
Desired Job Title
Front Desk Receptionist
Work Type
Part Time
Location Preference
On-Site
Location:
Crossville, ALGuntersville, AL
Open to relocation:
No
Minimum Desired Compensation
$15/hr
Important To Me
Flexible work hoursCompany CultureWork-life balancePersonal development programs
31
Years of experience
Dedicated front desk receptionist with a strong focus on customer service, attention to detail, and efficient time management. Proven ability to enhance guest satisfaction through effective communication and streamlined operations.
Work History
Front Desk Receptionist
7 Years- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated reservations and maintained accurate booking records using property management system software.
- Trained new staff on front desk procedures and customer service standards to enhance team performance.
- Conducted daily inventory checks of lobby supplies, ensuring availability and readiness for guest needs.
- Maintained organized and clean front office area to create professional and welcoming a professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk. conflicts or double bookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Streamlined check-in processes, reducing wait times for guests.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Managed guest check-in and check-out processes efficiently.
- Assisted guests with inquiries, providing exceptional customer service.
Family Caregiver
11 Years 9 Months- Coordinated medication schedules, ensuring timely administration and adherence to healthcare plans.
- Provided attentive personal care, assisting with daily living activities and mobility.
- Implemented structured routines, enhancing consistency in care delivery for family needs.
- Developed and maintained supportive relationships, fostering trust and comfort for family members.
- Assisted with meal preparation, focusing on nutritional needs and dietary restrictions of individuals served.
- Advocated for family members' health needs during medical appointments, promoting effective communication with healthcare providers.
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient well-being.
secretary
13 Years 3 Months- Oversaw scheduling and calendar coordination to enhance executive meeting efficiency.
- Facilitated communication between departments, enhancing collaboration and information flow.
- Maintained filing systems, ensuring easy retrieval of documents and compliance with company policies.
- Drafted correspondence and reports, improving clarity and professionalism in internal communications.
Education
Associate Secretarial Science Degree - Secretarial Science
Skills
Customer support
Detail orientation
Task prioritization
Active listening
Reservation management
Cash management
Data management
Appointment management
Reservation management
Timeline
Front Desk Receptionist
Super 8 By Wyndham
01.2016 - 01.2023Read More
Family Caregiver
Cummings Family
02.2009 - 11.2020Read More
secretary
Bond Guttering
01.1992 - 04.2005Read More
Georgia Northwestern Technical College
Associate Secretarial Science Degree from Secretarial Science
Read More