Madison Moss
Huber Heights
Summary
Dedicated healthcare professional with extensive experience at Premierhealth, excelling in patient care and conflict resolution. Proven ability to enhance patient satisfaction through effective problem-solving and compliance with FDA and HIPAA standards. Skilled in delivering individualized support and fostering team collaboration to achieve optimal health outcomes.
Overview
7
7
years of professional experience
Work History
CNA
Premierhealth
12.2023 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Transported patients between rooms and appointments or testing locations.
Gastroenterology Technician
Dayton Gastroenterology
06.2022 - 12.2023
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
- Prepared for upcoming procedures by effectively setting up and tearing down rooms.
- Administered oral and injected medications.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
Sales Associate
Victoria's Secret & PINK
11.2021 - 05.2022
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
CNA
Premierhealth
12.2018 - 10.2021
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Pharmacy Technication
Ross Medical Education
Dayton, OH04-2026
High School Diploma -
Springfield High School
Springfield, OH05-2017
Skills
- Problem-solving
- Team collaboration
- Conflict resolution
- Patient care
- Billing support
- Proper labeling
- Processing payments
- FDA and HIPAA compliance
Timeline
CNA
Premierhealth
12.2023 - Current
Gastroenterology Technician
Dayton Gastroenterology
06.2022 - 12.2023
Sales Associate
Victoria's Secret & PINK
11.2021 - 05.2022
CNA
Premierhealth
12.2018 - 10.2021
No Degree - Pharmacy Technication
Ross Medical Education
High School Diploma -
Springfield High School