Liliya Oselinschi
Ridgefield,WA
Summary
Resourceful professional with experience in software development, system administration, and technical support, enhancing performance through collaboration and problem-solving. Dedicated CNA committed to patient care and effective communication, supporting daily living activities and ensuring a safe environment. Proven ability to maintain safety compliance and deliver exceptional service in dynamic healthcare settings.
Overview
14
14
years of professional experience
Work History
CNA
Adult foster care home
Beaverton, Oregon
02.2023 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Documented patient information in electronic health records accurately.
- Maintained clean and safe environment for patient care, promoting health and safety standards.
- Assisted patients with daily living activities and personal hygiene, enhancing comfort and dignity.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Facilitated communication among patients, families, and healthcare professionals to ensure comprehensive care.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted residents in preparing for activities and social programs.
Rural Mail Carrier
USPS
Vancouver, Washington
05.2020 - Current
- Delivered mail to rural residents along designated routes to ensure timely receipt of correspondence.
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Ensured timely delivery while adhering to safety regulations.
- Operated vehicle in accordance with applicable laws and regulations.
- Sorted and organized mail to improve distribution efficiency and streamline delivery processes.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Sorted mail by size and type for efficient processing., stocked shelves, and maintained inventory of supplies.
- Maintained accurate delivery records and collected signatures to ensure accountability and traceability of mail.
- Obtained signatures for registered, certified, and insured mail.
- Collected payments for cash-on-delivery and postage-due mail, ensuring accurate receipt handling.
- Verified accuracy of addresses before delivering mail or parcels.
- Communicated with customers to address delivery inquiries and concerns.
- Provided excellent customer service while interacting with customers on route.
- Ensured proper handling of fragile packages requiring special care.
- Inspected postal vehicles for defects prior to operation.
- Communicated route progress and changes to supervisors to facilitate timely updates.
- Identified hazardous materials that may pose risk to public safety.
- Followed established protocols for secure package delivery at customer locations.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Provided change-of-address cards and other postal forms upon customer request.
- Used road maps or GPS to verify routes and designated addresses.
Cook
EOCF
Vancouver, Washington
09.2013 - 03.2015
- Prepared a variety of meals following established recipes and guidelines.
- Maintained kitchen cleanliness and adhered to food safety standards.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Managed inventory of food supplies to ensure availability and reduce waste.
- Collaborated with team members to ensure timely meal service.
- Trained new staff on cooking techniques and kitchen procedures.
- Monitored food quality and presentation to uphold high service standards.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Set up and performed initial prep work for soups, sauces, and salads.
- Coordinated kitchen orders to optimize food delivery timing and efficiency.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Monitored stock levels of food items and ordered more when necessary.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Requested kitchen supplies to ensure uninterrupted cooking operations. as needed for the kitchen.
- Set up work stations prior to opening to minimize prep time.
- Verified completed food orders for accuracy in quantity and quality before delivery.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Distributed food to service staff for prompt delivery to customers.
Office Clerk
Volunteer
Vancouver, Washington
06.2012 - 08.2012
- Managed daily office correspondence and maintained organized filing systems.
- Organized office records and managed supply inventory to enhance team efficiency.
- Processed incoming and outgoing mail efficiently for timely delivery.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Supported office clerical functions using word processing and other software, email and office machines.
- Facilitated effective communication within office and with external partners to ensure smooth collaboration.
- Provided friendly customer service to guests, effectively managing stressful situations to enhance satisfaction.
- Assisted in scheduling appointments and coordinating office meetings.
- Managed daily office operations and maintained a clean and efficient workspace.
- Updated customer accounts information in the database system accurately.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Prepared invoices for customers based on their orders and payment terms.
- Collaborated with other departments to ensure smooth operations across all areas of the business.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Assisted with the preparation of presentations by gathering data from various sources.
- Maintained records of employee attendance and leave balances.
- Compiled financial reports by gathering and analyzing data from various departments.
- Conducted research and compiled data for reports and projects.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Inventoried and ordered materials, supplies and services.
- Troubleshot office equipment, computer hardware and software issues.
- Coordinated office activities to streamline processes and ensure adherence to organizational policies.
Education
Associate of Science - CNA
MaryAnn’s CNA Training School
Woodland, WA02-2025
Associate of Arts - Cook
College
Moldova05-2000
High School Diploma -
School 9
Moldova05-1998
Some College (No Degree) -
Clark College
Vancouver, Washington, WASkills
- Mail sorting
- Route navigation
- USPS regulations
- Address verification
- Safety compliance
- Record keeping
- Document processing
- Document management
- Database management
- Database entry
- Document archiving
- Document typing and formatting
- Microsoft Office Suite
- Fax machine operation
- Administrative tasks
- Calendar management
- Cash handling
- Basic accounting
- Attention to detail
- Multitasking and prioritization
- Problem solving
- Problem-solving abilities
- Organizational skills
- Customer service
- Scheduling flexibility
- Multitasking and prioritization
- Problem-solving abilities
- Clinical documentation
- Compassion and empathy
- Problem-solving
- Basic life support
- Medication assistance
- End-of-life care
- Lifting and transferring
- Multitasking and organization
- Compassionate communication
- Medication administration
- Calm and level-headed under duress
- Care plan implementation
- Healthcare ethics
- Urinary catheter care
- Case management
- Range of motion exercises
- Alzheimer's and dementia care
- Quick problem solver
- Patient assessments
- Cultural sensitivity
- Dressing assistance
- Complex Problem-solving
- Patient transfers
- Conflict resolution
- Patient care
Languages
English
Professional
Russian
Full Professional
Ukrainian
Professional
Romanian
Limited
References
References available upon request.
Timeline
CNA
Adult foster care home
02.2023 - Current
Rural Mail Carrier
USPS
05.2020 - Current
Cook
EOCF
09.2013 - 03.2015
Office Clerk
Volunteer
06.2012 - 08.2012
Associate of Science - CNA
MaryAnn’s CNA Training School
Associate of Arts - Cook
College
High School Diploma -
School 9
Some College (No Degree) -
Clark College