Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Mostofo

Pensacola

Summary

Driven and reliable, with a strong work ethic, I excel in customer service and problem-solving. Skilled in teamwork and organization, I've effectively managed responsibilities across diverse roles, from supervising shifts to ensuring swimmer safety. My background showcases a commitment to excellence and a proficiency in both interpersonal and operational tasks.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Lead

Glow Paddle
Pensacola
02.2024 - Current
  • Executed guest check-ins while verifying accurate completion of waivers.
  • Delivered safety briefings to all guests prior to kayaking activities.
  • Assisted guests with kayak entry for seamless initiation of activities.
  • Prepared staff members daily to optimize service efficiency.

Safety Patrol

Flagstaff Extreme Adventure Course
Flagstaff
03.2024 - 08.2024
  • Ensured guest safety during activities by monitoring harnesses and gear functionality.
  • Conducted monthly inspections of course safety to identify potential hazards.
  • Provided demonstrations on equipment use and guided guests through practice sessions.

Cashier / Shift Supervisor

Arizona Pizza Company
Goodyear
08.2020 - 01.2023
  • Provided exceptional customer service to enhance client satisfaction.
  • Maintained accurate cash drawers through regular counts and reconciliations.
  • Handled customer complaints professionally to ensure satisfaction and retention.
  • Restocked merchandise displays to enhance store appearance and accessibility.

Lifeguard/Swim Instructor

City of Goodyear
Goodyear
03.2018 - 08.2020
  • Conducted swim lessons while developing comprehensive lesson plans for varying skill levels.
  • Monitored swimmers to ensure adherence to safety rules and guidelines.
  • Delivered exceptional customer service, addressing inquiries and concerns promptly.
  • Completed monthly safety training along with CPR and first aid certifications.

Babysitting

Family Friend
Buckeye
05.2017 - 08.2020
  • Ensured safe transportation of children to and from school.
  • Completed day-to-day duties accurately and efficiently.
  • Cultivated trusting relationships with parents and children through regular engagement.

Education

Bachelor of Science (B.S.) - Parks and Recreation

Northern Arizona University
Flagstaff, AZ, US
12.2024

Estrella Mountain Community College
Avondale, Arizona
01.2022

High school diploma -

Verrado high school
01.2020

Skills

  • Customer service
  • Time management
  • Problem solving
  • Teamwork and collaboration
  • Organizational skills
  • Positive attitude

Certification

  • CPR

Timeline

Safety Patrol

Flagstaff Extreme Adventure Course
03.2024 - 08.2024

Team Lead

Glow Paddle
02.2024 - Current

Cashier / Shift Supervisor

Arizona Pizza Company
08.2020 - 01.2023

Lifeguard/Swim Instructor

City of Goodyear
03.2018 - 08.2020

Babysitting

Family Friend
05.2017 - 08.2020

Bachelor of Science (B.S.) - Parks and Recreation

Northern Arizona University

Estrella Mountain Community College

High school diploma -

Verrado high school

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