Madison Murphy

As a Marketing Ambassador and Event Coordinator at Marriott’s Newport Coast Villas, I played a key role in enhancing guest engagement and promoting the resort’s offerings. I collaborated with the marketing team to implement on-site promotional strategies and create a welcoming, informative environment for guests. My responsibilities included coordinating and hosting resort events, encouraging guest participation in vacation ownership presentations, and driving interest in on-property experiences.

• Increase market share by identifying new business opportunities and executing targeted marketing initiatives.
• Develop strong relationships with clients, leading to increased repeat business and referrals.
• Resolve customer issues effectively, resulting in higher customer retention rates and positive feedback.

• Recruited a team of volunteers for the event
• Generated awareness of the organization's mission

• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

• Organized legal filing system to maximize efficiency.
• Drafted, received, and tracked due diligence checklists.
• Researched statutes, decisions, legal articles, and codes.

• Called voters to promote candidate by sharing policies and general voting information.
• Created and shared social media content such as eye-catching posts and popular memes to support campaign.