Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Madison Murray

Freeborn,MN

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. As well as past experience in helping the physically impaired feel comfortable in their own homes. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

B&B Cafe
06.2023 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used a cash register to cash out customers.
  • Greeted new customers, discussed specials, and took drink & food orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Rinsed off dishes to put into the dishwasher.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Personal Care Assistant

Embrace Home Health Care
03.2022 - 02.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities, running errands, and household chores.

Education

NRHEG Secondary
New Richland, MN
05.2024

Skills

  • Customer Service
  • Cash Handling
  • Order Management
  • Stress Management
  • Critical Thinking
  • Empathy
  • Adaptability
  • Teamwork
  • Mathematics
  • Communication
  • Active Listening
  • Computer Skills

Accomplishments

  • Achieved the Academic All State Award, Academic All-Conference Award, Spotlight on Scholarship Award, and Sportsmanship Award for Volleyball.
  • Achieved the President's Education Award

Certification

  • CPR Training
  • Safety Infection Control Training
  • Personal Care Attendant Training

Timeline

Waitress

B&B Cafe
06.2023 - Current

Personal Care Assistant

Embrace Home Health Care
03.2022 - 02.2023

NRHEG Secondary

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Madison Murray