Madison M. Walters
Atlanta,GA
Summary
Highly adaptable, self-motivated Health Informatics graduate pursuing an MS in Health Informatics and Administration. Certified Pharmacy Technician experienced with customer service and extensive knowledge of pharmacy operations. Interested in transforming healthcare information into technical solutions through workflow optimization. Refined interpersonal skills and effective communicator dedicated to collaboratively providing exceptional patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Children’s Healthcare of Atlanta: Egleston and Arthur M. Blank Campus
05.2022 - Current
- Utilize Epic EMR to manage patient information, clinical documentation, and medical billing. Processes clinical data for audits, resolving discrepancies and regulatory requirements. Responsible for programming and troubleshooting automation systems for medication management (Omnicell, CSM and AWS). Processes, tracks and maintains pharmacy inventory through Workday database. Coordinate and communicate with supply chain vendors and internal teams. Point of contact for patient facing inquiries and preceptor for pharmacy personnel. Chemotherapy, hazardous and IV trained in all satellite pharmacies (Aflac Hematology and Oncology, ICU, OR)
Certified Immunizing Pharmacy Technician
Publix Super Markets
09.2021 - 05.2022
- Handling patient insurance and maintaining privacy records. Responsible for data entry, product dispension, release to patients, and post-audit fills. Responsible for Moderna, Pfizer, Flucevax and Fluad vaccine administration. Processing prior authorizations and communicating with insurance companies.
Certified Pharmacy Technician
Kroger Markets
03.2020 - 09.2021
- Handling patient insurance and maintaining privacy records. Responsible for data entry, product dispension, release to patients, and post-audit fills. Processing prior authorizations and communicating with insurance companies.
Customer Service Representative
Publix Super Markets
06.2019 - 12.2019
- Open and maintain customer accounts and information, provide accurate and valid information, manage large amounts of incoming calls, handle complaints and provide solutions or alternatives through interactive communication to ensure premier service.
Education
Bachelor of Science - Health Informatics
Georgia State University
Atlanta, Georgia05.2024
Master of Science - Health Informatics And Administration
Byrdine F. Lewis College of Nursing And Health Professions
Atlanta, Georgia05-2026
Skills
- ERPN database
- Enterprise database
- Epic database
- SQL
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician II
Children’s Healthcare of Atlanta: Egleston and Arthur M. Blank Campus
05.2022 - Current
Certified Immunizing Pharmacy Technician
Publix Super Markets
09.2021 - 05.2022
Certified Pharmacy Technician
Kroger Markets
03.2020 - 09.2021
Customer Service Representative
Publix Super Markets
06.2019 - 12.2019
Bachelor of Science - Health Informatics
Georgia State University
Master of Science - Health Informatics And Administration
Byrdine F. Lewis College of Nursing And Health Professions
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