Madison Nikolic
Rochester Hills
Summary
Highly motivated and organized Advertising Management student at Michigan State University with a proven track record of success in customer service, childcare, and administrative roles. Demonstrates strong communication, problem-solving, and time-management skills. Possesses valuable experience in front-of-house restaurant work, bartending, childcare, and administrative support. Excited to leverage skills and experience in a challenging and rewarding environment.
Overview
6
6
years of professional experience
Work History
Front of House Team Member
McAlister's Deli
10.2024 - Current
- Provided excellent customer service, taking orders, and ensuring a positive dining experience
Caretaker of Children
Kennedy Care Safe at Home
05.2023 - 12.2024
- Provided comprehensive childcare for children aged 1 month to 12 years, including scheduling activities, maintaining organized households, preparing meals, and communicating with parents
Bartender
Boulder Pointe Golf Club
05.2024 - 08.2024
- Served beverages to patrons, maintained bar cleanliness, and ensured responsible alcohol service
Hostess/Retail/Togo/Busser
Griffin Claw Clubhouse
03.2022 - 08.2023
- Greeted guests, managed reservations, handled to-go orders, sold merchandise and alcohol, conducted inventory, organized merchandise, bussed tables, and answered phone calls
Hostess/Togo
Kona Grill
05.2021 - 10.2021
- Organized reservations, greeted guests, processed to-go orders, maintained restaurant organization, and answered phone calls
Receptionist
Nikolic Industries
01.2019 - 11.2020
- Filed documents, greeted visitors, and managed incoming calls and messages
Education
Bachelor of Arts - Advertising Management
Michigan State University
East Lansing, MI02.2025
High School Diploma -
Rochester High School
Rochester Hills, MI05.2022
Skills
- Communication (Written & Verbal)
- Organization & Time Management
- Problem-Solving
- Customer Service
- Microsoft Excel
- Cooking & Cleaning
- Childcare (Ages 1 month - 12 years)
- Money handling
- Team collaboration
- Phone etiquette
- Guest Relations
- Greeting guests
Awards
- Scholars of Distinction, Rochester High School
- Dean's List, Michigan State University, 04/24
- Dean's List, Michigan State University, 10/24
Languages
Spanish
Elementary
Timeline
Front of House Team Member
McAlister's Deli
10.2024 - Current
Bartender
Boulder Pointe Golf Club
05.2024 - 08.2024
Caretaker of Children
Kennedy Care Safe at Home
05.2023 - 12.2024
Hostess/Retail/Togo/Busser
Griffin Claw Clubhouse
03.2022 - 08.2023
Hostess/Togo
Kona Grill
05.2021 - 10.2021
Receptionist
Nikolic Industries
01.2019 - 11.2020
Bachelor of Arts - Advertising Management
Michigan State University
High School Diploma -
Rochester High School
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