Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Madison Pacilio

Raleigh,NC

Summary

Dynamic Fulfillment Expert with proven success at Target, excelling in order processing and team collaboration. Recognized for enhancing customer satisfaction through timely shipping and training new hires. Adept at problem resolution and maintaining safety compliance, consistently exceeding performance metrics in fast-paced environments. Committed to driving operational excellence and fostering teamwork.

Overview

2
2
years of professional experience

Work History

Fulfillment Expert

Target
01.2025 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Participated actively in regular safety trainings sessions.
  • Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.

Fulfillment Expert

Target
08.2024 - 01.2025
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
  • Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.

Sandwich Artist

SUBWAY®Restaurants
01.2024 - 06.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Team Member

Journeys
06.2023 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

William E. Tolman Highschool
Pawtucket, RI
01-2024

Skills

  • Order processing
  • Inventory management
  • Shipping coordination
  • Quality control
  • Data entry
  • Customer service
  • Team collaboration
  • Problem resolution
  • Safety compliance
  • Employee training
  • Time management
  • Multitasking

Accomplishments

  • Graduated 6 months early
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members.


Timeline

Fulfillment Expert

Target
01.2025 - Current

Fulfillment Expert

Target
08.2024 - 01.2025

Sandwich Artist

SUBWAY®Restaurants
01.2024 - 06.2024

Team Member

Journeys
06.2023 - 12.2023

High School Diploma -

William E. Tolman Highschool

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Madison Pacilio