Madison Palmer
Drums,PA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Records Director
Mountain City Health & Rehabilitation Center
09.2023 - 04.2024
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
CNA
Mountain City Health & Rehabilitation Center
05.2015 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
High School Diploma -
Hazleton Area High School
Hazle Township, PA06.2014
Skills
- HIPAA knowledge
- Medical Coding Certification
- Clinical Documentation
- Records analysis
Certification
- CNA - Certified Nurse Assistant
Timeline
Medical Records Director
Mountain City Health & Rehabilitation Center
09.2023 - 04.2024
CNA
Mountain City Health & Rehabilitation Center
05.2015 - 04.2024
High School Diploma -
Hazleton Area High School
- CNA - Certified Nurse Assistant
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