Madison Paul
Caribou,ME
Summary
Assistant Manager with experience leading teams and executing operational workflows. Manages multiple concurrent responsibilities while ensuring adherence to procedures and service standards. Drives efficiency and productivity improvements that increase customer satisfaction. Demonstrates strong interpersonal skills, analytical problem-solving, and sound decision-making.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Assistant Manager
Circle K
Caribou, Maine
02.2025 - Current
- Trained associates on customer service skills and register procedures to enhance service quality.
- Maintained cleanliness and organization of fuel station and convenience store to improve customer experience.
- Monitored compliance with safety rules to ensure a safe working environment. and loss prevention practices.
- Coordinated daily tasks and projects for junior staff to ensure alignment with team goals.
- Shared guidance and mentoring with newly hired employees on company programs.
- Set up training sessions for new hires to learn workplace expectations.
- Handled cash and completed daily drawer reconciliation.
Janitor
NightRider Janitorial Services LLC
Cohoes, New York
05.2022 - 09.2023
- Maintained interior cleanliness through consistent deep cleaning of high-traffic spaces.
- Cleaned offices, restrooms, and common areas during night shifts to provide a tidy environment.
- Maintained professional appearance by consistently vacuuming floors and dusting furniture, enhancing overall environment cleanliness.
- Prepared cleaning solutions by mixing water with detergents or acids in containers per specifications.
- Monitored supply levels and initiated requests for replacements to ensure uninterrupted cleaning operations.
- Adhered to company uniform, performance, and security policies for every assignment.
- Oversaw keys, master keys, and access cards with strict accountability, ensuring secure access to facilities.
- Completed work according to Nightrider Janitorial Services cleaning standards and site procedures.
Farm Laborer
Micmac Farms
Caribou, Maine
07.2017 - 04.2021
- Coordinated daily field work with farm management to align with weather conditions and crop needs.
- Improved field readiness by clearing weeds and debris from growing areas and access paths.
- Maintained crop quality by picking produce from assigned plots and checking plants for pest and disease signs.
- Kept planting work on schedule at Micmac Farms by placing crops and seedlings as planned.
- Enhanced crew safety and productivity by actively supporting field tasks and promoting safe work practices.
- Optimized produce movement by efficiently loading and unloading trucks from fields.
- Supported positive customer experiences through attentive in-person and phone service.
- Improved customer engagement through effective interpersonal and people skills.
Education
GED -
MSAD1 Adult Education
Presque Isle, ME06-2026
Skills
- Delegation of tasks
- Leadership skills
- Client relations
- Financial oversight
- Inventory management
- Effective time management
- Operational cleanliness
Certification
- Maine Class A/B Underground Storage Tank (UST) certification
- Class C Underground Storage Tank (UST) certification
Timeline
Assistant Manager
Circle K
02.2025 - Current
Janitor
NightRider Janitorial Services LLC
05.2022 - 09.2023
Farm Laborer
Micmac Farms
07.2017 - 04.2021
GED -
MSAD1 Adult Education