Madison Pianto
City Of Saint Peters,MO
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Floor Captain
Macys
City of Saint Peters, MO
03.2020 - Current
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Manager
Little Caesars
Florissant, MO
06.2017 - 10.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Sales Floor Lead
Kmart
Ofallon, MO
01.2014 - 05.2016
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
- Demonstrated product and answered questions for prospective customers.
- Assisted customers with [Product or Service] selection through carefully curated questions.
- Overcame objections and closed sales while following company policies and legal requirements.
Education
High School Diploma -
Fort Zumwalt South Highscool
Saint Agatha, ME05.2015
Skills
- Maintaining Clean Work Areas
- Managing Operations and Efficiency
- Managing Cash Register
- Cast and Crew Supervision
- Overseeing Employees
- Productivity Performance
- Employee Coaching and Motivation
- Staff Management
Timeline
Floor Captain
Macys
03.2020 - Current
Assistant Manager
Little Caesars
06.2017 - 10.2019
Sales Floor Lead
Kmart
01.2014 - 05.2016
High School Diploma -
Fort Zumwalt South Highscool