Madison Polk
Hattiesburg,MS
Summary
Motivated professional with a bachelor's degree in Biology. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
10
10
years of professional experience
Work History
Community Support Specialist
Pine Belt Mental Healthcare Resources
Hattiesburg, MS
04.2022 - 03.2024
- Assisted the individual in accessing needed services such as medical, social, educational, transportation, housing, substance abuse, personal care, employment, and other services that may be identified in the Recovery Support Plan
- Provided direct interventions in deescalating situations to prevent crisis
- Documented all services provided in the electronic medical record by using collaborative documentation.
- Prepared referrals for support services and resources to assist consumers in obtaining self-sufficiency.
Resident Monitor
Dismas Charities
Hattiesburg, MS
10.2021 - 04.2022
- Observed, documented, and ensured the accountability of all residents while within the facility and in the community by enforcing all rules, responsibilities, and restrictions assigned to residents
- Provided control and documentation of transactions regarding all money, subsistence, medications, first-aid supplies, mail, visitors, accountability checks, and telephone calls
- Assisted and supported Counselors, with resident programming that may include but not be limited to: installing electronic monitoring equipment, visiting residents in the homes and places of employment; and providing alcohol and urine surveillance testing.
Work Study Student
William Carey University
Hattiesburg, MS
08.2016 - 05.2021
- Answered phones in appropriate and respectful manner
- Assisted department with special projects and tasks to meet deadlines.
- Assisted & directed students when needed
- Administered exams to students with disabilities
- Assisted in day-to-day maintenance and responsibilities to facilitate operations of assigned department.
- Organized office to keep space welcoming and professional.
Cake Decorator
Corner Market
Hattiesburg, MS
09.2018 - 01.2019
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Cleaned display cases, utensils and working spaces to keep sanitary work environment.
- Decorated cakes for special occasions, showers, birthdays and christenings.
Custodian
Anointed Hands Services LLC
Hattiesburg, MS
06.2014 - 08.2018
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Checked and stocked inventory throughout facility to meet expected demands.
- Moved equipment and furniture to thoroughly clean space.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Education
Master of Science - Counseling Psychology
William Carey University
Hattiesburg, MS05-2025
Bachelor of Science - Biology
William Carey University
Hattiesburg, MS05.2021
High School Diploma -
Hattiesburg High School
Hattiesburg, MS05.2016
Skills
- Administrative Assistance
- Computer Skills
- Verbal and Written Communication
- Organization and Multitasking
- Data Entry
- File and Document Management
- Emotional Awareness
- First Aid/CPR
- Customer Service
- People Skills
- Active Listening
Timeline
Community Support Specialist
Pine Belt Mental Healthcare Resources
04.2022 - 03.2024
Resident Monitor
Dismas Charities
10.2021 - 04.2022
Cake Decorator
Corner Market
09.2018 - 01.2019
Work Study Student
William Carey University
08.2016 - 05.2021
Custodian
Anointed Hands Services LLC
06.2014 - 08.2018
Master of Science - Counseling Psychology
William Carey University
Bachelor of Science - Biology
William Carey University
High School Diploma -
Hattiesburg High School
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