Sales Lead Keyholder
Aerie By American Eagle
Empire Mall, Sioux Falls, SD
09.2020 - 05.2022
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.