Madison Priest
Omaha,NE
Summary
Hello, My name is Madison Priest and I would describe myself as a Knowledgeable and dedicated customer service professional with extensive experience in the golf industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Pro Shop Associate
Grand Summit Golf And Country Club
Grandview , MO
2022.05 - 2022.08
- Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
- Operated cash register to accept cash, credit card and gift card payments.
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Educated members and customers on new products, services and discounts to promote additional sales.
- Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Cart Barn Attendant
Grand Summit Golf And Country Club
Grandview , MO
2020.06 - 2021.09
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Removed broken and unserviceable carts from inventory for repair.
- Removed ice and cordoned off slippery surfaces increasing customer safety.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Periodically disinfected carts preventing spread of disease.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Golf Sales Associate
Dicks Sporing Goods
Lee Summit , MO
2021.05 - 2021.07
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Business - Pre-Law
Creighton University
Omaha, NE05.2026
High School Diploma -
Raymore-Peculiar Sr. High School
Peculiar, MO05.2022
Skills
- Cash register operation
- Organization
- Excellent Communication
- Problem-Solving
- Multitasking Abilities
- Decision-Making
- Self-Motivated
- Multi-line phone talent
- Complaint resolution
Timeline
Pro Shop Associate
Grand Summit Golf And Country Club
2022.05 - 2022.08
Golf Sales Associate
Dicks Sporing Goods
2021.05 - 2021.07
Cart Barn Attendant
Grand Summit Golf And Country Club
2020.06 - 2021.09
Business - Pre-Law
Creighton University
High School Diploma -
Raymore-Peculiar Sr. High School
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