Madison Proctor
Birmingham
Summary
Recently graduated with a Bachelor of Science in Psychology and am ready to pursue a medical career as a Physician's Assistant through graduate school. I understand the significance of gaining valuable experience and knowledge in the medical field and proper patient care, making this job opportunity highly appealing to me. I firmly believe that embracing individuality and diversity is crucial in any work or social environment, as it leads to greater productivity and innovative ideas. Additionally, I am a strong proponent of positive energy and creating an inclusive atmosphere, while also supporting and motivating my colleagues to deliver their best work. I appreciate your consideration for this opportunity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
UAB Medicine
07.2024 - 07.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Shift Lead and Canine Coach
Dogtopia at Homewood
06.2023 - 01.2024
- Shift lead Responsibilities: Making sure other employees are guided correctly and know what they are meant to be doing, making sure everyone has done what they need to do before clocking out
- Ensuring all boarding dogs have their breakfast, lunch, and dinner prepped, as well as taking record of how much they eat each meal
- Getting the dogs’ collars and leashes put away before moving them into playroom, and making sure they get all their items put back on them before returning to their owners
- Giving dogs baths, blow-dries, and nail trims when a pet owner requests
- Making sure all areas of the establishment are clean and well-kempt
- Making sure door is locked at the end of an evening shift
- Canine Coach Responsibilities: Observing the dogs’ behaviors to ensure no inappropriate or dangerous behaviors occur while in specified room
- Making sure to correct behaviors in a positive and safe manor when needed
- Thoroughly maintaining cleanliness of room
- Making sure crates are prepared for midday break and overnight boarders
- Ensuring dogs are safe and healthy, and immediately reporting when something is not right
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Enforced company policies and regulations with employees.
Medical Shadowing, Psychiatry
Dr. James Reeves
01.2023 - 05.2023
- During this opportunity, I observed psychiatrist Dr. Reeves and his interactions with his patients It was also, almost more, important to observe and take note of the psychiatric disorders and illnesses patients have or may have, as well as their current treatments and the side effects they experience. This involvement in this opportunity required me to learn how to constantly take in new information and assess that information to proceed in the appropriate way. It also has taught me how to interact with many different types of people, and to learn how to deal with complicated issues that may arise
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Child Care
Self-employed
01.2015 - 01.2021
- Responsibilities: Ensure child’s safety and care; Providing proper meals at proper times; keep child properly engaged, entertained, and learning; make sure child is in bed by certain time; and follow and accommodate to set instructions provided by guardians
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Psychology
UNIVERSITY OF ALABAMA AT BIRMINGHAM
Birmingham, AL05-2025
UNDERGRADUATE STUDIES - Psychology
UNIVERSITY OF ALABAMA
08.2023
HIGH SCHOOL DIPLOMA -
CHELSEA HIGH SCHOOL
06.2020
Skills
- Patient observation experience
- Medical terminology knowledge
- Customer Service
- Team-oriented
- Independent work
- Highly organized
- Detail-oriented
- Time management
- Positive attitude
- 42 KPM
- Proficient with Microsoft Excel
- Proficient with Microsoft Word
- Proficient with Microsoft PowerPoint
- Proficient with Microsoft Outlook
- Active listening
- HIPAA compliance
- Customer service
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Compassionate
- CPR/AED
- Specimens collection and processing
- Professionalism and ethics
- Maintaining confidentiality
- Sterilization techniques
- Equipment sterilization
- Adaptable
- Monitoring patient progress
- Valid Alabama driver's license
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Accomplishments
- Psi Chi Honors Society Member, University of Alabama Chapter (2022-2023)
- College of Arts and Sciences Presidents List (Spring 2022)
- College of Arts and Sciences Dean’s List (Fall 2020, Spring 2021, Fall 2021, Spring 2022, Fall 2022)
- Art Honors Society (2019-2020)
Timeline
Medical Assistant
UAB Medicine
07.2024 - 07.2025
Shift Lead and Canine Coach
Dogtopia at Homewood
06.2023 - 01.2024
Medical Shadowing, Psychiatry
Dr. James Reeves
01.2023 - 05.2023
Child Care
Self-employed
01.2015 - 01.2021
UNDERGRADUATE STUDIES - Psychology
UNIVERSITY OF ALABAMA
HIGH SCHOOL DIPLOMA -
CHELSEA HIGH SCHOOL
Bachelor of Science - Psychology
UNIVERSITY OF ALABAMA AT BIRMINGHAM
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