Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Punch

Belmont,NC

Summary

Dedicated social worker committed to advocating for individuals in need, particularly in substance abuse and mental health sectors. Currently pursuing a Master of Social Work (MSW) while actively engaging in coursework for Certified Alcohol and Drug Counselor (CADC) and Certified Peer Support Specialist (CPSS) credentials. Eager to leverage education & training to make a meaningful impact on the lives of others, fostering recovery and resilience in vulnerable populations.

Overview

9
9
years of professional experience

Work History

Foster Care Social Worker I

GASTON COUNTY DHHS
01.2025 - 09.2025
  • Provided ongoing support to families during difficult transitions such as reunification or adoption proceedings.
  • Utilized effective communication strategies to build trusting relationships with clients and their families.
  • Conducted home visits to evaluate living conditions of foster care families and provided assistance as needed.
  • Collaborated with community organizations to provide additional resources for foster care families.
  • Discussed substance use & mental health with clients and their families, referred to resources for SA/MH, and counseled clients on their ongoing addiction and recovery.
  • Maintained case history records and prepared reports.
  • Worked overtime to assist in child surveillance and took overnight and evening shifts in order to aid colleagues.
  • Ensured proper documentation of all clinical interventions according to agency standards.
  • Collaborated with other professionals in order to provide comprehensive care for clients.

Economic Services Caseworker

GASTON COUNTY DHHS
05.2021 - 01.2025
  • Managed the electronic queue of applications for benefits & distributed applications to all eligibility workers - anywhere from 30 to 100+ per day.
  • Interpreted state laws, rules, regulations and policies related to Medicaid programs.
  • Identified discrepancies or inconsistencies in documents submitted by clients and requested additional evidence as needed.
  • Provided technical guidance to staff regarding Medicaid regulations, policies, procedures and program changes.

Salesperson

BELK
09.2016 - 10.2020

Education

Master of Arts - Social Work - Addictions Concentration

Walden University
08-2027

Bachelor of Arts - Criminal Justice/Victimology

Belmont Abbey College
Belmont, NC
08-2020

Associate of Arts - Criminology/Psychology

Gaston College
Dallas, NC
08-2018

Skills

  • Caseload management
  • Client advocacy
  • Substance abuse awareness
  • Organizational skills
  • Case documentation
  • Interpersonal skills
  • Microsoft Office proficiency
  • Knowledge of Medicaid, NCDHHS forms and documents, and social services procedures

Timeline

Foster Care Social Worker I

GASTON COUNTY DHHS
01.2025 - 09.2025

Economic Services Caseworker

GASTON COUNTY DHHS
05.2021 - 01.2025

Salesperson

BELK
09.2016 - 10.2020

Master of Arts - Social Work - Addictions Concentration

Walden University

Bachelor of Arts - Criminal Justice/Victimology

Belmont Abbey College

Associate of Arts - Criminology/Psychology

Gaston College

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