Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Madison Raforth

Rochester,NY

Summary

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills. Looking for opportunities for growth and change.

Overview

9
9
years of professional experience

Work History

Mail Carrier

United States Postal Service, USPS
11.2021 - Current
  • Collected outgoing mail from homes and businesses along routes.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to regulations.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.

Receptionist

Spitale Laser Spa Salon
06.2019 - 08.2021
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.

Hairstylist

Spitale Laser Spa Salon
06.2019 - 08.2021
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.

Shift Manager

Moes Southwest And Grill
03.2016 - 05.2019
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Excelled in every store position and regularly backed up front-line staff.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Lifeguard

Carriage Glen Apartments
05.2017 - 09.2017
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress.
  • Oversaw inventory of first aid supplies, ensuring timely replenishment during emergencies.

Education

Health

Monroe Community College
Rochester, NY

Skills

  • Safety awareness
  • Organization skills
  • Time management
  • Data entry
  • Customer/Client relations
  • Verbal and written communication
  • Appointment scheduling
  • Attention to detail

Certifications

BLS certified

Timeline

Mail Carrier

United States Postal Service, USPS
11.2021 - Current

Receptionist

Spitale Laser Spa Salon
06.2019 - 08.2021

Hairstylist

Spitale Laser Spa Salon
06.2019 - 08.2021

Lifeguard

Carriage Glen Apartments
05.2017 - 09.2017

Shift Manager

Moes Southwest And Grill
03.2016 - 05.2019

Health

Monroe Community College

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Madison Raforth