Madison Ragston
Charlotte,NC
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Arbys Resturant
Charlotte, North Carolina
12.2024 - Current
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Greeted customers and responded to informational requests.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and provided friendly customer service.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Provided excellent customer service by helping customers locate items they were looking for.
Canvasser
CADC-LLC
Charlotte, North Carolina
08.2024 - 11.2024
- Convinced clients to purchase products or services by following persuasive script.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Fostered active discussions to build connections with people.
- Developed prospect lists to define target criteria and zone in on potential customers.
- Educated unregistered voters on benefits of registering and making vote count.
- Utilized organizational knowledge and persuasive speech to sway public opinion.
- Collaborated with other volunteers to plan events aimed at increasing voter turnout in targeted districts.
- Initiated contact with people in public areas and spaces to take surveys or sign petitions.
- Designed and distributed pamphlets and other literature about available products.
- Recruited other canvassers to strengthen campaign outreach potential.
- Worked closely with field organizers and other staff members to coordinate day-to-day operations of the campaign.
- Developed and implemented canvassing strategies to generate support for a political campaign.
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Distributed product samples or literature detailing products or services.
- Walked many miles daily to obtain signatures and register voters.
- Created promotional materials such as brochures, flyers, and posters for distribution during canvassing efforts.
- Conducted door-to-door outreach in assigned neighborhoods.
Canvasser
Planned Parenthood
Charlotte, North Carolina
06.2024 - 08.2024
- Convinced clients to purchase products or services by following persuasive script.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Fostered active discussions to build connections with people.
- Educated unregistered voters on benefits of registering and making vote count.
- Utilized organizational knowledge and persuasive speech to sway public opinion.
- Initiated contact with people in public areas and spaces to take surveys or sign petitions.
- Contacted potential donors by phone or in person to solicit contributions for organization.
- Designed and distributed pamphlets and other literature about available products.
- Recruited other canvassers to strengthen campaign outreach potential.
- Worked closely with field organizers and other staff members to coordinate day-to-day operations of the campaign.
- Compiled lists of potential voters through research and public records databases.
- Developed and implemented canvassing strategies to generate support for a political campaign.
Customer Service Cashier
Wendys Restaurant
Charlotte, North Carolina
12.2023 - 05.2024
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Greeted customers and responded to informational requests.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers promptly and responded to questions.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Customer Service Cashier
MOD Pizza
Charlotte, North Carolina
08.2022 - 07.2023
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Greeted customers and responded to informational requests.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers promptly and responded to questions.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Resolved customer complaints in a professional manner.
- Scanned items and checked pricing on cash register for accuracy.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and provided friendly customer service.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Addressed customer questions and concerns regarding products and services.
Sales Representative
Cutco Cutlery
Panama City Beach, Florida
05.2022 - 07.2022
- Operated register, handled cash and processed credit card transactions.
- Managed inventory levels by ordering sufficient stock for each account.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Negotiated deals and handled complaints or objections.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Answered inquiries from prospective customers regarding features of products and services offered.
Education
High School Diploma -
Butler High School
Matthews, NC06-2023
Skills
- Check processing
- Drawer management
- Order coordination
- Adaptability and flexibility
- Conflict resolution
- Phone etiquette
- Cash register operation
- Multitasking and organization
- Customer satisfaction
- Cash handling expertise
- Guest services
- Customer complaint resolution
- Patience and composure
- Positive and professional
- Customer service
Timeline
Customer Service Cashier
Arbys Resturant
12.2024 - Current
Canvasser
CADC-LLC
08.2024 - 11.2024
Canvasser
Planned Parenthood
06.2024 - 08.2024
Customer Service Cashier
Wendys Restaurant
12.2023 - 05.2024
Customer Service Cashier
MOD Pizza
08.2022 - 07.2023
Sales Representative
Cutco Cutlery
05.2022 - 07.2022
High School Diploma -
Butler High School