Summary
Overview
Work History
Education
Skills
Timeline
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Madison Rakus

St Clair Shores,MI

Summary

Driven by a results-focused approach, I leveraged my customer service excellence and keen product knowledge at Great Clips to significantly enhance client retention and satisfaction. My creative thinking and meticulous attention to detail culminated in a notable increase in repeat business, demonstrating my ability to multitask and organize effectively in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Stylist

Great Clips
Clawson, MI
08.2023 - Current
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.

    • Gas Station Manager

    Shell Gas Station
    Warren, MI
    08.2022 - 08.2023
    • Improved overall store performance with proactive maintenance of gas pumps and equipment.
    • Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
    • Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
    • Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
    • Maintained accurate financial records, enabling timely reporting and informed decisionmaking.

    Stylist

    Great Clips
    Clawson, MI
    10.2020 - 08.2021
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.

    • Salon Assistant

    Mirabelle’s Salon
    Clinton Township, MI
    07.2019 - 07.2020
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.

    • Gas Station Attendant

    Shell Gas Station
    Warren, MI
    01.2018 - 09.2018
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.

    • Parking Attendant

    Palace Sports and Entertainment
    Auburn Hills, MI
    06.2015 - 10.2017
    • Answered general questions about parking fees, facilities, and directions.
    • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
    • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
    • Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
    • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.

    Education

    Associates - Health And Human Services

    Ultimate Medical Academy - Clearwater
    Clearwater, FL
    07.2020

    Cosmetology - Cosmetology

    Dorsey School of Beauty
    Roseville, MI
    04.2019

    High School - High School

    Lakeview High School
    Saint Clair Shores, MI
    06.2017

    Skills

    • Customer Service
    • Product Knowledge
    • Multitasking and Organization
    • Attention to Detail
    • Creative Thinking
    • Organization

    Timeline

    Stylist

    Great Clips
    08.2023 - Current

    Gas Station Manager

    Shell Gas Station
    08.2022 - 08.2023

    Stylist

    Great Clips
    10.2020 - 08.2021

    Salon Assistant

    Mirabelle’s Salon
    07.2019 - 07.2020

    Gas Station Attendant

    Shell Gas Station
    01.2018 - 09.2018

    Parking Attendant

    Palace Sports and Entertainment
    06.2015 - 10.2017

    Associates - Health And Human Services

    Ultimate Medical Academy - Clearwater

    Cosmetology - Cosmetology

    Dorsey School of Beauty

    High School - High School

    Lakeview High School

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