Motivated college student working toward a degree in Marketing. I possess experience in customer service with a strong work ethic and good teamwork skills. I have proven success working within fast-paced, collaborative settings.
Overview
5
5
years of professional experience
Work History
Child Care Provider
Various Families
08.2018 - Current
Enforced rules and managed behavior through developmentally appropriate discipline.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Golf Course Outside Service/Shift Leader Manager
Rolling Hills Country Club
04.2021 - 08.2023
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Trained new employees on proper protocols and customer service standards.
Reported issues to higher management with great detail.
Assisted the country club members and worked with great customer service.
Private Swim Instructor
Rolling Hills Country Club
06.2019 - 08.2020
Taught students pool and water safety guidelines.
Taught daily swim instruction to students varying in ages and skill levels.
Provided positive reinforcement and motivation to increase student confidence and performance.
Education
Marketing
Univeristy of Tennessee
Knoxville, TN
High School Diploma -
Holy Family High School
Broomfield, CO
Skills
Problem-Solving
Team Leadership
Highly Motivated
Customer Service
Communication
Organized
Volunteer Experiences and Involvement
Student Ambassador for Holy Family High School
High School Varsity Swim Team
High School Varsity Golf Team
Youth Group Mentor
Prayer and Action Mission
Latin Club at Holy Family High School
Current member of Kappa Kappa Gamma Sorority and volunteer regularly with our local philanthropy Thrive
Accomplishments
Academic Letters all four years at Holy Family High School
Varsity Letters for Swim all four years at Holy Family High School
Varsity Letters for Golf all four years at Holy Family High School