Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Ross

Edinburg

Summary

Enthusiastic team player with experience in customer service and education. Skilled in adapting to diverse environments and fostering collaboration, contributing to improved processes and positive outcomes for students and guests alike.

Overview

5
5
years of professional experience

Work History

Waitress

Khan's Grill
Edinburg, TX
10.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to streamline service processes and improve food presentation.
  • Trained new team members on restaurant procedures and standards for service excellence.

Substitute Teacher

St. John's Episcopal School
McAllen, TX
08.2023 - 09.2025
  • Delivered engaging lesson plans to maintain student interest and promote active participation.
  • Adapted instructional materials to meet diverse learning needs and enhance educational outcomes.
  • Collaborated with faculty to implement classroom management strategies and improve overall student behavior.
  • Monitored student progress and provided timely feedback to ensure academic growth and understanding.

Summer Camp Counselor

St. John's Episcopal School
06.2021 - 08.2024
  • Led daily activities and structured programming for campers, enhancing engagement and teamwork.
  • Developed age-appropriate lesson plans, fostering creativity and skill development among participants.
  • Mentored junior counselors, providing guidance on best practices and camper interaction strategies.
  • Implemented safety protocols, ensuring a secure environment for all campers during activities.

Education

Bachelor of Science - Political Science

University of Texas Rio Grande Valley
Edinburg
05-2026

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Patience and empathy
  • Organization
  • Work ethic and integrity
  • Cash handling
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy

Timeline

Waitress

Khan's Grill
10.2025 - Current

Substitute Teacher

St. John's Episcopal School
08.2023 - 09.2025

Summer Camp Counselor

St. John's Episcopal School
06.2021 - 08.2024

Bachelor of Science - Political Science

University of Texas Rio Grande Valley