Madison Rotto
Wexford,PA
Summary
A highly motivated and detail-oriented professional with a proven ability to drive company success through organized and consistent work habits. Adept at thriving in fast-paced environments, managing multiple projects with precision, and consistently delivering accurate results. Possesses exceptional interpersonal skills and a natural talent for building strong relationships, fostering positive experiences for colleagues and clients alike.
Overview
7
7
years of professional experience
Work History
Director of Operations
Hestia Capital Management LLC
Cranberry Township, PA
08.2023 - Current
- Drive operational excellence by continuously refining, implementing, and maintaining operational policies and guidelines.
- Generate monthly performance reports and investor communications, ensuring clarity and accuracy.
- Proactively monitor budgets, identify cost-saving opportunities, and implement changes that have yielded significant savings.
- Collaborate with external legal counsel to guarantee compliance with SEC regulations and laws pertaining to domestic and Cayman Island funds.
- Cultivate and oversee relationships with key external partners, including the firm's accounting firm, outsourced CFO, audit and tax advisors, legal team, and other service providers.
- Lead the recruitment, hiring, and training of new personnel, establishing core internal functions, and defining roles to optimize team performance.
Sales Consultant and Business Office Assistant
RMS Motors
Butler, PA
07.2022 - 07.2023
- Employed a consultative, no-pressure sales approach, building strong customer rapport, thoroughly understanding their needs, and delivering solutions aligned with their timelines.
- Streamlined workflow processes by pinpointing inefficiencies and proposing effective solutions for implementation.
- Managed the organization and maintenance of titling and registration documents for the Finance Office.
- Planned and coordinated company events with external vendors, ensuring seamless execution.
- Enhanced the Service and Detail process, fostering improved communication across departments.
Sales Consultant
Bobby Rahal Land Rover Jaguar
Wexford, PA
10.2018 - 06.2022
- Delivered personalized customer experiences, identifying relevant opportunities, and effectively demonstrating vehicle value to match customer preferences.
- Served as a New Employee Mentor, providing guidance and support to new hires through the teaching of successful sales strategies.
- Achieved top sales performance in 2021 at a nationally recognized luxury car dealership (Top 5 ranking).
- Nurtured long-term client relationships by consistently exceeding expectations and providing exceptional service.
- Contributed to the company's strong reputation by delivering outstanding customer experiences, fostering loyalty and repeat business, and playing a role in the company's receipt of the 2019-2020 Pride of Jaguar Award.
Education
Professional Certificate - Human Resources
Cornell University
Ithaca, NY01-2025
Master of Science - Exercise Science And Health Promotion
California University of Pennsylvania
California, PA05-2016
Bachelor of Arts - Sociology And Psychology
Washington And Jefferson College
Washington, PA05-2014
Skills
- Operational Efficiency
- Strategic Planning and Execution
- Performance Evaluation and Monitoring
- Administrative Management
- Customer Service Excellence
- Leadership Training
- Decision-Making Acumen
- Relationship Cultivation
- Calendar Management
- Teamwork and Collaboration
- Microsoft Office Suite & Google Workspace Proficiency
Timeline
Director of Operations
Hestia Capital Management LLC
08.2023 - Current
Sales Consultant and Business Office Assistant
RMS Motors
07.2022 - 07.2023
Sales Consultant
Bobby Rahal Land Rover Jaguar
10.2018 - 06.2022
Professional Certificate - Human Resources
Cornell University
Master of Science - Exercise Science And Health Promotion
California University of Pennsylvania
Bachelor of Arts - Sociology And Psychology
Washington And Jefferson College