Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Madison Ryals

Bellingham,Washington

Summary

A dependable student with experience in varying areas. Social media has been present throughout my entire life and it's something I put a lot of my free time into outside of school and work. My several years in customer service have allowed me to learn many interpersonal skills as well as how to work well under pressure and as part of a team.

Overview

8
8
years of professional experience

Work History

Advisor

Best Buy
05.2021 - Current
  • My current position is mainly customer service-oriented featuring returns, exchanges, trade-ins, fixing order issues, creating appointments, and competing in-store pickups.
  • Promote Best Buy's membership programs by communicating and interacting with customers for which membership best fits their needs.
  • General store upkeep like cleaning, organizing, restocking, checking orders, and assisting other employees when needed.
  • Anything and everything technology. I'm expected to be well-versed in everything tech and to have a general knowledge of how everything works in the store.

Customer Service Specialist

Best Buy
05.2019 - 06.2020

Though a different job title, my role at the Lynnwood Best Buy has the same criteria as my current job.

Courtesy Clerk

QFC
04.2016 - 08.2017
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers out to their vehicles.
  • Collected shopping carts all throughout the day and cleaned/ dried them.
  • Swept the floor and took out trash several times a day along with cleaning all restrooms every hour.
  • Assisted other employees with returning products to the floor.

Education

Bachelor of Science - Environmental Science

Western Washington University
Bellingham, WA
12.2023

Associate of Arts - Environmental Science

Shoreline Community College
Shoreline, WA
06.2020

High School Diploma -

Henry M. Jackson High School
Mill Creek, WA
06.2018

Skills

  • Customer Assistance
  • Technologically Savvy
  • Complex Problem-Solving
  • Familiar With Social Media
  • Time Management
  • Strategic Planning

Hobbies

As it pertains to social media, I have an affinity for pin collecting and have been running a personal Instagram account to help show off my love for pins and engage more with people in the community through trading and selling.

Languages

Spanish
Limited Working

Timeline

Advisor

Best Buy
05.2021 - Current

Customer Service Specialist

Best Buy
05.2019 - 06.2020

Courtesy Clerk

QFC
04.2016 - 08.2017

Bachelor of Science - Environmental Science

Western Washington University

Associate of Arts - Environmental Science

Shoreline Community College

High School Diploma -

Henry M. Jackson High School
Madison Ryals