Summary
Overview
Work History
Skills
Timeline
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Coley Brock

Antioch,IL

Summary

Upbeat, customer-focused Sales Associate with over ten years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

10
10
years of professional experience

Work History

Advisor

Consume
Antioch, IL
04.2024 - Current
  • Developed strategies for improving customer service standards in the dispensary.
  • Provided guidance and support to employees on operational issues related to medical marijuana products.
  • Greeted customers with a friendly and inviting attitude.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.

Budtender

Spark'd
Winthrop Harbor, IL
10.2023 - 04.2024
  • Conducted regular inventory checks to monitor stock levels and identify potential shortages.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Trained new employees on dispensary operations and customer service best practices.
  • Collaborated with other departments to ensure smooth delivery of services across the organization.
  • Assisted customers with product selection based on their individual needs and preferences.

Tire Center Supervisor

Sam's Club
Gurnee, IL
11.2020 - 03.2022
  • Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
  • Hired, trained and supervised tire sales and service staff.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

Asset Protection Associate

Walmart
Waukegan, IL
01.2014 - 11.2020
  • Maintained safety and security of premises, visitors and employees.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Monitored CCTV surveillance to detect suspicious activity.

Skills

  • Loss prevention background
  • Staff development
  • Goal-oriented
  • Associate scheduling
  • Adaptable
  • POS System Operation
  • Customer Assistance
  • Product Knowledge

Timeline

Advisor

Consume
04.2024 - Current

Budtender

Spark'd
10.2023 - 04.2024

Tire Center Supervisor

Sam's Club
11.2020 - 03.2022

Asset Protection Associate

Walmart
01.2014 - 11.2020

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Coley Brock