Madison Santa Maria
Sandy
Summary
Results-driven sales and operations professional managing 800+ accounts since 2022, generating over $1M in personal revenue annually. Experienced in vendor and supply chain management, working directly with international manufacturers. Skilled at streamlining processes, leading teams, and handling both detail-oriented operations and big-picture problem solving. Adaptable, tech-savvy, and highly organized.
Overview
4
4
years of professional experience
Work History
Head of Sales & Operations
Spectator Blanket
09.2022 - Current
- Personally generate $1M+ in revenue annually (directly managed 800+ client accounts) holding more than 50% of all company accounts since 2022.
- Manage full client sales cycles from prospecting and campaign setup through design approvals, invoicing, and fulfillment, with strong focus on long-term client relationships.
- Vendor & Production Management (part of broader role): coordinate with factories in Mexico and China on production schedules, quality control, and shipping. Troubleshoot delays, manage customs/border issues, and ensure on-time delivery.
- Oversee Shopify retail operations: monitor orders, update inventory, and coordinate with warehouse team for fulfillment.
- Handle financial operations: invoice clients, reconcile payments, and maintain company-wide financial spreadsheets.
- Act as team lead: onboard and train sales reps, standardize sales processes, and serve as go-to for problem solving and system knowledge.
- Implement and optimize workflows across GoHighLevel, Keap, Shopify, Excel, Notion, and Slack.
Medical and Dental Administration
Sundwall Family Medicine & Warr Dental
07.2021 - 09.2022
- Front desk and patient scheduling
- Insurance verification and billing support
- General administrative assistance
Education
Art & Design
Utah Valley University
Orem, UTSkills
- Client & account management
- Vendor, inventory, and fulfillment coordination
- Financial operations & invoicing
- Process improvement & workflow design
- CRM & tools: Keap, GoHighLevel, Shopify, Excel, Notion, Slack
Timeline
Head of Sales & Operations
Spectator Blanket
09.2022 - Current
Medical and Dental Administration
Sundwall Family Medicine & Warr Dental
07.2021 - 09.2022
Art & Design
Utah Valley University
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