Proven ability to excel in fast-paced environments, demonstrating quick adaptability and efficiency. Strong commitment to supporting team objectives and contributing to overall success. Consistently trying to reach consistency and reliability.
Overview
4
4
years of professional experience
Work History
Barista Manager
Kup of Joy by Kara's Kupcakes
Sullivan, IN
09.2021 - Current
Ensured compliance with food safety standards, health regulations and sanitation requirements.
Provided feedback on baristas' performance, developed action plans to improve quality of service.
Addressed customer complaints promptly and professionally.
Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
Managed barista staff, ensuring proper training and scheduling.