Madison Seals
Lafitte,LA
Summary
Full-time student and cocktail waitress who focuses on success and greatness in both aspects. Uses time-management to balance work and school simultaneously. Dedicated providing the most high-level experience using communication and teamwork skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Cocktail Waitress
The Penthouse Club - New Orleans
08.2022 - Current
- Served alcoholic and non-alcoholic beverages in bar environment.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
Server
Flamingo A-Go-Go
08.2020 - 09.2021
- Efficiently managing a high-volume section while ensuring each guest was more than satisfied
- Using grand communication skills to provide a memorable experience for each guest
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Desi Vega’s Seafood And Prime Steaks
08.2021 - 08.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Intern
Ragency Management
10.2020 - Current
- Supported artist goals with corresponding action plans and timelines.
- Assisted clients with establishing release timelines and flow of related marketing assets.
- Assisted clients with developing personal brand and public image.
- Fostered relationships with industry professionals for future connections.
Education
Bachelor Of Business - Marketing
University of New Orleans
New Orleansundefined
Skills
- Teamwork Skills
- Creative Thinking
- Service Prioritization
- Sales Strategies
- Guest Flow
- Efficient Service
- Suggestive Selling
- Guest Relations Management
- Social Media Platforms
- Ticket Sales
- Complex Problem-Solving
- Artist Assistance
Timeline
Cocktail Waitress
The Penthouse Club - New Orleans
08.2022 - Current
Server
Desi Vega’s Seafood And Prime Steaks
08.2021 - 08.2022
Intern
Ragency Management
10.2020 - Current
Server
Flamingo A-Go-Go
08.2020 - 09.2021
Bachelor Of Business - Marketing
University of New Orleans
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