Madison Serra
Cape Coral,FL
Summary
Offering strong communication and organizational abilities, eager to learn and develop in a professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in an office atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Accounting Intern
Meghan Sophia Tax & Accounting
Fort Myers, FL
01.2024 - Current
- Assisted with bookkeeping and basic tax preparation tasks under supervision
- Supported data entry and document organization for client accounts
- Maintained confidentiality of sensitive financial information
- Communicated with clients and team members regarding document requests and scheduling
- Gained exposure to accounting software and general office procedures
- Managed client phone inquiries and appointment scheduling alongside accounting tasks.
Server/Hostess
Hurricane Grill & Wings
Cape Coral, FL
04.2023 - Current
- Greet and seat guests, ensuring a welcoming environment
- Take food orders in person and over the phone
- Serve food and beverages and assist with bussing tables
- Maintain cleanliness of dining and service areas
- Operate POS systems efficiently
- Provide outstanding customer service and support expo operations
- Demonstrate effective time management and multitasking skills
- Handled customer reservations and phone inquiries, providing detailed information on restaurant services and availability
Education
Associate of Science - Nursing
Florida SouthWestern State College
Fort Myers, FL01-2028
High School Diploma -
Ida S. Baker High School
Cape Coral, FL05.2024
Skills
- Professional phone communication
- Proficient in Microsoft Word
- Customer service
- Multi-line phone management
- Computer skills
- Effective organizational skills
- Cash management expertise
- Strong attention to detail
- Sales experience
- Effective time management
Certification
- ServSafe
- CPR Certification
Languages
Bilingual
Spanish - Fluent
Timeline
Accounting Intern
Meghan Sophia Tax & Accounting
01.2024 - Current
Server/Hostess
Hurricane Grill & Wings
04.2023 - Current
Associate of Science - Nursing
Florida SouthWestern State College
High School Diploma -
Ida S. Baker High School