Madison Sifuentes
Richmond,TX
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Server
Red River Cantina
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Lifeguard Assistant Manager
A-beautiful Pools
04.2022 - 08.2022
- Enhanced swimmer safety by implementing rigorous lifeguard training programs and drills.
- Reduced response times to aquatic emergencies through regular team practice sessions and evaluations.
- Improved facility cleanliness standards by delegating tasks efficiently among lifeguard staff members.
- Achieved high customer satisfaction scores by addressing patron concerns promptly and professionally.
- Collaborated with management to develop strategies for reducing risk factors at the facility, contributing to a safer environment for patrons.
- Increased pool attendance by organizing engaging community events and swimming competitions.
Swim Coach
Learn To Swim (FCST)
05.2021 - 07.2021
- Enhanced swimmer performance by implementing personalized training plans and technique corrections.
- Collaborated with other coaches to develop effective team training strategies and practice schedules.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Taught daily swim instruction to students varying in ages and skill levels.
- Adapted teaching techniques to different learning styles.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Conducted regular parent meetings to discuss athlete progress, expectations, and address any concerns or questions about the program.
Receptionist
Woof Gang Bakery & Grooming
01.2019 - 01.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Applied Science - Nursing
Lonestar College
Cypress, TX05.2026
High School Diploma -
William B Travis High School
Richmond, TX05.2023
Skills
- Motivational leadership style
- Strategic Planning
- Certification in CPR and First Aid
- Schedule Management
- Telephone skills
- Organization skills
- Team Bonding
- Media Relations
Timeline
Server
Red River Cantina
05.2023 - Current
Lifeguard Assistant Manager
A-beautiful Pools
04.2022 - 08.2022
Swim Coach
Learn To Swim (FCST)
05.2021 - 07.2021
Receptionist
Woof Gang Bakery & Grooming
01.2019 - 01.2021
Associate of Applied Science - Nursing
Lonestar College
High School Diploma -
William B Travis High School
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