Summary
Overview
Work History
Education
Skills
Timeline
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Madison Simmers

Odessa,TX

Summary

I strive to be a hardworking employee through one-on-one connections, ensuring great customer service and a satisfactory experience. Working in the customer service industry has always been something that not only proves to be valuable, but also a way to grow as a person. Not only do I focus on my customers, but also ensure the work area and attitude of others are also spot on for ourselves and the customers to have a great experience.

Overview

2
2
years of professional experience

Work History

Key Holder

Cavender's Boot City
06.2024 - Current
  • Performed opening and closing duties.
  • Trained new employees on sales techniques and product knowledge.
  • Implemented visual merchandising strategies to enhance product displays.
  • Resolved customer inquiries and complaints promptly to maintain service quality.
  • Conducted regular team meetings to communicate updates and motivate staff.
  • Monitored staff performance and addressed issues.


Cashier

Taco Villa
06.2023 - 05.2024
  • Maintained cleanliness and organization of work area and dining space.
  • Monitored inventory levels and restocked supplies as needed during shifts.
  • Trained new cashiers on operational procedures and customer service standards.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Ensured great listening skills to have customer needs handled.

Education

Obtaining Bachelors - Mechanical Engineering

Odessa College
Odessa, Texas

High School Diploma -

Compass Academy
Odessa, TX
05.2025

Skills

  • Team collaboration
  • Customer service
  • Effective communication
  • Social engagement
  • Relationship building
  • Sales techniques
  • Decision-making

Timeline

Key Holder

Cavender's Boot City
06.2024 - Current

Cashier

Taco Villa
06.2023 - 05.2024

Obtaining Bachelors - Mechanical Engineering

Odessa College

High School Diploma -

Compass Academy

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